[Hiring] Senior Mac Engineer @Western Digital

Role Description

We are seeking a highly skilled Senior Mac Engineer to design, implement, and support enterprise Apple device management solutions. This role will be a part of a team within a fast-paced, dynamic environment, focused on the architecture and lifecycle management of macOS, iOS, and iPadOS devices using modern MDM platforms, including Jamf and Microsoft Intune.

Key Responsibilities

• Design and implement scalable Apple device management solutions using Jamf Pro and Microsoft Intune
• Architect zero-touch deployment workflows leveraging Apple Business Manager (ABM) and Automated Device Enrollment (ADE)
• Manage the full lifecycle of macOS and iOS devices (provisioning, configuration, patching, compliance, and decommissioning)
• Develop and maintain configuration profiles, policies, and scripts (Bash, Zsh, or Python)
• Integrate Apple devices into enterprise identity platforms (Azure AD / Entra ID)
• Implement and enforce security baselines aligned with CIS benchmarks and organizational standards
• Manage OS upgrade strategies and application deployment (PKG, DMG, VPP apps)
• Troubleshoot complex endpoint, authentication, and MDM issues across macOS/iOS environments
• Collaborate with security, networking, and infrastructure teams to ensure compliance and performance
• Automate workflows and reporting using APIs and scripting
• Provide Tier 3 escalation support and mentor junior engineers
• Partner with Global Service Desk to operationalize Apple support at scale
• Create structured troubleshooting workflows for common macOS/iOS issues
• Create and maintain end-user documentation for Apple devices

Qualifications

• 5–8+ years of experience managing Apple devices in an enterprise environment
• Jamf certifications (Jamf 300/400)
• Deep expertise with Jamf Pro for macOS/iOS/tvOS
• Strong experience with Microsoft Intune (Endpoint Manager) for macOS/iOS
• Hands-on experience with Apple Business Manager (ABM)
• Strong scripting skills (Bash, Zsh, or Python)
• Experience with macOS internals, security frameworks, and system architecture
• Knowledge of identity integration (Azure AD / Entra ID, SSO, Conditional Access)
• Experience with device compliance, encryption (FileVault), and security tooling
• Familiarity with networking fundamentals (VPN, Wi-Fi profiles, certificates)

Requirements

• Experience with Microsoft Entra ID (formerly Azure AD) and Conditional Access policies
• Experience integrating with Entra or other IdPs
• Knowledge of compliance frameworks (SOC 2, ISO 27001, CIS benchmarks)
• Background in user enablement, training, or technical writing
• Familiarity with tools like Autopkg, Setup Manager, Installomator
• Understanding of Blueprints and Compliance delivery mechanisms
• Familiarity with Platform SSO configurations

Benefits

• Comprehensive package of benefits including paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident, and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• Tuition reimbursement
• Transit benefits
• The Applause Program
• Employee stock purchase plan
• WD Savings 401(k) Plan