[Hiring] Senior Lead, Systems Administrations CICS @Kyndryl

Role Description

As a CICS System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

• Manage systems data for clients and provide day-to-day solutions and security compliance.
• Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
• Collaborate with a diverse group of talented people and gain invaluable management and organizational skills.

Qualifications

• Customer-focused with a priority on customer success.
• Possess a growth mindset; keen to drive personal and professional development.
• Open and borderless; naturally inclusive in how you work with others.

Requirements

• Provide infrastructure support for CICS environments across multiple systems and platforms.
• Maintain availability, stability, and performance of CICS subsystems.
• Support production, development, and test environments.
• Install, configure, and upgrade CICS versions and related IBM components.
• Apply maintenance and patches to keep systems at supported levels.
• Evaluate new releases and implement enhancements.
• Perform performance tuning and workload balancing.
• Monitor system health and resolve bottlenecks.
• Ensure optimal resource utilization.
• Diagnose and resolve system and application issues.
• Utilize debugging and monitoring tools independently.
• Engage IBM/ISV support when required.
• Provide technical expertise on CICS architecture and product capabilities.
• Assist in designing solutions aligned with client/application requirements.
• Support integration with subsystems (e.g., MQ, z/OS Connect, RACF, and DB2).

Benefits

• Comprehensive benefits package including medical and dental coverage.
• Disability and retirement benefits.
• Paid leave and paid time off.
• Discretionary annual bonus program based on performance.
• Employee learning programs with access to certifications from Microsoft, Google, Amazon, Skillsoft, and more.