[Hiring] Senior IT Systems Administrator @State of Washington

Role Description

The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. We are committed to preserving our culture of diversity and inclusion and to providing a work environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity.

Duties

About the Position

Reporting to the Chief Information Officer (CIO), this position oversees the administration, maintenance, and security of the agency's computer network, server, and desktop infrastructure. The position is responsible for installing, upgrading, and maintaining business applications, network connectivity, and server/desktop computing resources.

• Direct and participate in the agency's IT activities in the areas of network administration, server/desktop administration, and cybersecurity.
• Lead design, implementation, management, and optimization of the BIIA server infrastructure and enterprise network environment.
• Lead IT projects from initiation to delivery, ensuring alignment with business objectives, delivery within scope and schedule.
• Serve as the highest escalation point for complex and high-impact IT problems.
• Lead troubleshooting, root cause analysis, and resolution of critical system issues, outages, and performance problems.
• Manage and maintain the Microsoft Entra ID environment to support Single Sign-On for cloud and web-based applications.
• Provide hands-on support to the Help Desk team on support issues.
• Oversee vendor relations, administer all software and hardware maintenance contracts.
• Implement, document, maintain, and test the IT Disaster Recovery Plan.
• Supervise and collaborate with the agency's Security Officer.
• Supervise, direct, and mentor two Information Technology professionals.
• As a member of the agency's Extended Management Team, participate in strategic planning activities.

Qualifications

• An associate's degree (or higher) in Computer Science or a related field. (Two years of relevant IT experience will substitute for the degree.)
• Four (4) years of experience in:
  • Installing, configuring, maintaining, and optimizing physical and virtual Windows servers.
  • Configuring and maintaining specialized function servers such as file, print, DNS/DHCP, and application.
  • Monitoring and provisioning server resources to provide optimal performance.
• Three (3) years of experience in:
  • Configuring network hardware and software, including servers, Storage Area Networks (SANs), and switches.
  • Administering Microsoft Active Directory, Entra ID.
  • Managing enterprise backup software and/or solutions.
  • LAN/WAN Administration.

Requirements

• A bachelor's degree or higher in Computer Science, Computer Engineering, or a related field.
• At least two years of supervisory experience.
• Six (6) years of experience in:
  • Installing, configuring, maintaining, and optimizing physical and virtual Windows servers.
  • Configuring and maintaining specialized function servers such as file, print, DNS/DHCP, and application.
  • Monitoring and provisioning server resources to provide optimal performance.
• Four (4) years of experience in:
  • Configuring network hardware and software, including servers, Storage Area Networks (SANs), and switches.
  • Administering Microsoft Active Directory, Entra ID.
  • Managing enterprise backup software and/or solutions.
  • LAN/WAN Administration.

Benefits

• Medical, dental, life insurance, long-term disability.
• Retirement, deferred compensation, flexible spending account, dependent care assistance.
• Paid time off (sick leave, vacation leave, personal holiday, personal leave day).
• 11 paid holidays, and an Employee Assistance Program.
• Tuition Reimbursement is available for eligible employees subject to guidelines and funding.

Application Process

Interested candidates must apply on-line and attach the following:

• A cover letter specifying how you meet the qualifications listed above (no more than two pages).
• A current resume.
• A list of at least three professional references.

Please attach the required documents in the "provide attachment" section of the online application. Only applicants who meet the required qualifications and submit all of the required documents by the closing date will be considered.

Supplemental Information

• The posted salary includes a 2% general wage increase effective July 1, 2026, and a 5% supervisor premium.
• Washington State residency is required upon hire.
• The official duty station is the Olympia Office.
• The successful candidate may work remotely; however, in-person work in the Olympia office may be required 1-2 days per week.
• Travel is required on occasion to the eight BIIA facilities around the state, and to attend training and meetings.
• Extended hours and/or work on weekends/holidays may be required if the need arises.
• This position is included in the bargaining unit represented by the Washington Federation of State Employees.