[Hiring] Senior IT Analyst @Sentara Health

Role Description

Sentara Health is seeking a highly analytical and technically skilled Senior IT Analyst to support and enhance critical Health Plan and Case Management systems. This role serves as a key liaison between business stakeholders, Case Management leadership, and technical teams to design, develop, and optimize data solutions that improve operational efficiency and member outcomes.

The Senior IT Analyst will leverage expertise in SQL development, ETL processes, reporting, and application support to deliver scalable business solutions. Responsibilities include:

• Analyzing business requirements.
• Creating and maintaining complex SQL code and SSIS packages.
• Supporting application enhancements.
• Automating processes.
• Ensuring data integrity across systems.

The ideal candidate will possess strong Health Plan and Case Management knowledge, experience working with JIVA or similar care management platforms, and the ability to translate business needs into effective technical solutions.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Healthcare Informatics, Business Analytics, or a related field (Preferred).
• 5+ years of relevant experience with a degree may be accepted in lieu of advanced education requirements.
• 7+ years of relevant experience without a degree.

Requirements

• Five (5) years of Health Plan IT experience required.
• Extensive experience developing and optimizing complex SQL queries, stored procedures, and database solutions.
• Experience designing, developing, and maintaining ETL processes and SSIS packages.
• Strong understanding of Case Management, Care Management, and Health Plan operations.
• Experience partnering with business leaders to gather requirements, define solutions, and support operational initiatives.
• Experience supporting application enhancements, automation projects, system upgrades, and production support activities.
• Knowledge of JIVA Care Management platform strongly preferred.
• Python programming experience for automation and process improvement strongly preferred.
• Experience with software testing, change management, incident management, and production support.

Benefits

• Medical, Dental, Vision plans.
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000.
• Paid Time Off and Sick Leave.
• Paid Parental & Family Caregiver Leave.
• Emergency Backup Care.
• Long-Term, Short-Term Disability, and Critical Illness plans.
• Life Insurance.
• 401k/403B with Employer Match.
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education.
• Student Debt Pay Down – $10,000.
• Pet Insurance.
• Legal Resources Plan.
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.