[Hiring] Security Operations Specialist @Loopio Inc.

Role Description

Loopio is looking for a Security Operations Specialist to join our growing Information Security Team and play a key role in protecting our systems, data, and users. In this role, you’ll help ensure that security monitoring, detection, and response processes are operating effectively as Loopio scales.

This Security Operations Specialist will:

• Monitor security alerts, investigate potential threats, and support incident response activities across Loopio’s environment.
• Work cross-functionally with customer-facing teams to support security-related customer inquiries and contribute to customer trust and buyer enablement.
• Engage in technical investigation, clear communication, and connect security operations to real business outcomes in a collaborative, fast-paced environment.

Qualifications

• Bachelor’s degree in Cybersecurity, Computer Science, IT, or related technical field.
• 3–5 years of experience in security operations, SOC, incident response, or IT operations with a strong security focus.
• Solid understanding of security monitoring, incident handling, access management, and logging practices in production environments.
• Experience supporting security controls aligned to frameworks such as SOC 2 and ISO 27001/42001.
• Hands-on experience working in cloud and modern technology environments, including macOS, AWS, and Linux-based systems.
• Familiarity with SIEM, SAST, DAST, WAF and cloud security technology.
• Experience reviewing security events, investigating incidents, and contributing to follow-up activities.
• Strong organizational and time-management skills, with the ability to manage competing priorities in a fast-paced environment.
• Clear written and verbal communication skills, with the ability to explain security topics to both technical and non-technical stakeholders.
• A proactive, detail-oriented mindset with sound judgment on when to escalate and when to proceed independently.
• Professional certifications such as CompTIA Security+, ISC2 Certified in Cybersecurity (CC), Systems Security Certified Practitioner (SSCP), GSOC or GIAC Applied Knowledge Certifications, Cloud security certifications from AWS or Azure, or comparable hands-on security credentials.

Requirements

• Monitor and investigate security events across network, platforms, and cloud environments.
• Support security incident response through investigation, escalation, and follow-up activities.
• Review authentication activity, access controls, and system configurations to identify potential gaps.
• Support with maintaining the effectiveness of security operational controls and practices, aligned with SOC 2 and ISO requirements.
• Maintain and support logging and monitoring controls across infrastructure and cloud services.
• Participate in BCP/DR testing and related documentation activities.
• Support the Information Security team with ongoing governance, risk, and compliance (GRC) activities.
• Collaborate with Engineering and Product to support secure software development practices.
• Work cross-functionally to support security operations and customer trust initiatives.

Benefits

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s.
• Opportunity to elevate your craft and explore creativity, with a dedicated professional mastery allowance for more learning support.
• A wide range of health and wellness benefits to support your physical and mental well-being, starting day 1.
• Remote work setup with a MacBook laptop, monthly phone and internet subsidy, and a work-from-home budget.
• Supportive culture with opportunities for connections in a remote-first environment.
• Participation in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations.
• Four active Employee Resource Groups offering opportunities for employees to learn and connect year-round.
• Be part of an award-winning workplace with an opportunity to make a big impact on the business.