[Hiring] Patch Management Specialist @Sentinel

Role Description

Sentinel is seeking a Patch Management Analyst to join our team. The ideal candidate will serve as a point of contact for customer inquiries to ensure technology is kept current, address security vulnerabilities, and correct performance issues. In this role, you will provide technical support to resolve patch-related issues and mitigate any negative impacts on customer environments. This candidate will ensure patches are applied in accordance with customer-specific SLA’s and compliance requirements. This role is a 3rd shift working Thursday-Monday 7pm-4am.

This position can be remote but must be able to provide onsite support at our office in Downers Grove, IL.

Qualifications

• Minimum of one year of experience in a helpdesk or networking role
• Experience with updating and troubleshooting Windows
• Experience with Networking is a plus
• Experience with remote management tools is a plus
• Excellent verbal and written communication skills are required
• Ability to work in a team environment
• Ability to demonstrate an attention to detail
• The candidate must have a car, as this position requires travel between locations and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude
• We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Requirements

• Compensation Range: $50,000-$60,000 annually

Benefits

• Energetic work environment with many corporate culture amenities
• Competitive salary
• Rich benefit plan including:
• Medical, Dental, Vision
• 401K
• 529
• Life Insurance
• Income Protection Short and Long-Term Disability
• Medical and Child/Elder Care
• Flexible Spending Account Plans
• Family Planning Benefits
• Financial Education
• Identity Theft Protection and Assistance
• Legal Services
• Employee Assistance Program
• Two weeks’ vacation
• Additional paid time-off for Personal and Sick
• Certification and hands-on training
• Employee discount for product services and entertainment