[Hiring] Newgen Sr System Administrator @SouthState Bank

Role Description

The Newgen Sr System Administrator has primary responsibility to provide support for SouthState Bank’s business Newgen application, applicable interfaces, and application programming interface (API) connections. This position requires collaboration between IT and the credit and lending business functions to support and enhance their technology platforms. The individual is responsible for:

• Serving as the senior technical resource and SME (Subject Matter Expert) during the discovery, testing, change management, and post-implementation support phases of projects.
• Mentoring the Newgen System Administrator I and II team members.
• Handling new “business as usual” (BAU) requests, demands, enhancements, software releases, minor and major incidents, change management, and process improvement opportunities.
• Supporting long-term projects and other duties to support the Newgen and IT Teams.

Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field preferred.
• 6 or more years’ experience configuring and supporting loan origination and documentation systems in a production environment within the banking industry.
• 3 or more years’ Consumer Lending Operations and/or Consumer Credit experience (consumer real estate, auto/RVs, lines of credit, etc.).
• 2 or more years’ integrating and supporting applications utilizing APIs.
• Project management experience highly preferred.
• Intermediate and Advanced certification preferred (e.g. Microsoft Windows Server Hybrid Administration, CompTIA Security +, Server+, Tech+).
• Experience with MS Suite of Applications including Advanced Visio Drawing ability.
• Prior experience with support request systems required (ex. Service Now).
• API testing and integration experience.

Requirements

• Able to exercise independent judgment and take appropriate actions.
• Excellent communication skills.
• Able to translate technical information to non-technical audiences in a clear, concise, and transparent manner.
• Accepts accountability and welcomes feedback to improve.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Logical and efficient, with keen attention to detail.
• Highly self-motivated and directed.
• Organizational skills: ability to multi-task and prioritize; ability to work in a fast-paced and dynamic environment, independently and within teams.
• Work closely with senior management for escalations where necessary.

Benefits

• Equal Opportunity Employer, including disabled/veterans.