[Hiring] Network Specialist @TDS Telecom

Role Description

The Network Specialist is a highly technical role responsible for completing small, well-defined tasks and projects involving network design, engineering, configuration, and operational support across TDS’s integrated voice, video, and data network infrastructure.

The individual in this position will support one or more of the following Network Services functional areas:

• Network Infrastructure Planning
• Network Engineering
• Technology Development
• Operational Readiness
• Network Translations
• Circuit Design
• Network Design
• Configuration Management
• Advanced Technical Support
• Service Activation

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

Responsibilities include:

• Understanding and following established processes, completing assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS’s combined Voice/Video/Data network infrastructure.
• Making use of quality improvement techniques, and participating in process improvement and management activities.
• Growing technical skills as they pertain to TDS's network infrastructure through a variety of mechanisms including self-training, formal classes, and coaching.
• Utilizing vendor contact in accordance with TDS contractual obligations and understanding the appropriate level of vendor use.

Qualifications

• Associates degree (or higher) -OR- 2+ years of professional work experience.
• 2+ years of experience in Voice, Data, or Video networking.

Requirements

• Familiarity with the following areas and working technical knowledge in one or more:
  • Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX.
  • Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM.
  • Voice Switching technologies including Legacy TDM and Softswitch technologies.
  • TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV.
  • Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications.
  • Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts.
• Additional Skills:
  • Able to participate in a small group to work specific network issues.
  • The ability to manage changing priorities and handle several simple network tasks concurrently with assistance required to help set priorities.
  • Scope of responsibility limited to assignments from manager.
  • Able to work with diverse individuals/teams/customers and interact as part of a team.
  • Able to take the lead to get well understood issues resolved, may require assistance for more difficult issues.
  • Ability to work within a changing environment.
  • Good organizational and written/verbal communication skills.
  • Good presentation skills.
  • Positive attitude and team focus are required.
  • Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools.
  • The ability to make timely decisions.
  • The ability to organize priorities to achieve maximum performance cost effectively.
  • Basic mathematical and statistical analysis.
• Other:
  • Ability to travel as necessary if the needs of the business dictate.
  • If the needs of the business dictate, perform network tasks outside normally scheduled business hours to complete project work, provide on-call support and/or implement scheduled network changes.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs
• Short-Term & Long-Term Disability (for associates working 30 or more hours per week)
• TDS Service Discounts (for associates working 30 or more hours per week)
• Education Assistance (for associates working 30 or more hours per week)
• Paid Volunteer Time (for associates working 30 or more hours per week)

All associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.