[Hiring] Network Engineer @AireSpring

Role Description

The Network Operation Centre (NOC) has three main roles:

• To ensure maximum possible service availability and performance
• To provision customer network services on core equipment
• To provide support services for Engineering and other technical teams

These result in a highly diverse range of duties for the NOC - our engineers are required to ensure they are fulfilled in a timely, co-operative and professional manner.

• Interact frequently with technical support, service provisioning, and sales teams.
• Work closely with the Engineering team to develop a good all-round understanding of systems and networks.
• Diligence and attention to detail are key skills.
• Ability to multi-task and prioritize work appropriately.
• Prepare to spend time doing suitable research to ensure thorough understanding of new skills.
• May be asked to join call-out rotation providing 24x7 support on core network and services as knowledge and confidence develop.

Qualifications

• 5+ years’ experience in Network Operation is a must.
• Strong troubleshooting knowledge of TCP/IP routing protocols including STP, VRRP, BGP, OSPF, EIGRP, and IPSec.
• Strong knowledge of WAN technologies.
• Hands-on experience with Cisco, Juniper, and Adtran routing, switching, and firewall network devices.
• Experience with VOIP, VPNs, and security protocols.
• Experience with SD-WAN deployment is preferred.
• Certifications such as JNCIA or CCNA is required; JNCIP or CCNP is preferred.
• Strong familiarity with Linux OS/networking.
• Experience with centralized device monitoring and management tools.
• Strong knowledge of network monitoring and troubleshooting.
• Ability to effectively juggle and multi-tasking.
• Strong attention to detail and organization skills.
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
• Ability to work within a global team in a fast-paced and dynamic environment with limited supervision.

Requirements

• This is a night shift position.
• Schedule options: 10:00 PM to 7:00 AM PST, or 11:00 PM to 8:00 AM PST.
• Fully remote, open to candidates based in LATAM.

Working Conditions

• This is a remote position.
• Candidates must have a reliable internet connection and a suitable workspace to effectively perform job responsibilities.