[Hiring] Network Administrator @Empower AI Inc.

Role Description

DIGIT is looking for a Network Administrator specializing in VPN to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of network circuits and devices as part of a large technology refresh initiative. The Network Administrator shall focus on implementation and coordination of VPN and both wired and wireless network equipment across hundreds of sites across the globe, remotely coordinating the work.

This position shall perform the following (to include but not limited to) activities:

• Manage, Engineer and lead all VPN activities within the environment.
• Establish network monitoring for newly installed and replaced equipment.
• Support and operate Software-Defined Wide Area Networks (SD-WAN) sites.
• Support and maintain network equipment and configuration (routers and routing).
• Utilize and implement network orchestration tools and techniques to facilitate automated and consistent configurations, management, testing, deployment, and operations of physical and virtual devices within the network.
• Manage status, errors, and inbound and outbound traffic statistics of all routing interfaces, bandwidth utilization, and errors of all inbound and outbound LAN/WAN circuits.
• Provides consulting services to members of the professional staff and to the customer in the analysis and design of data processing systems, management systems, scientific systems, and other related areas.
• Provides technical direction, guidance, and assistance to assigned projects, suggesting efficient approaches and methods for solving problems.
• Analyzes, diagnoses, and recommends solutions to complex problems.
• Escalate issues to vendor and third-party entities, as necessary and directed by the Government.
• Generates / updates network documentation in coordination with the onsite installation resources.
• Ability to establish and maintain effective working relationships with associates and client personnel at all levels.
• Produce knowledge base articles and SOPs.

Qualifications

• Public Trust Clearance
• ITILv4 Foundation Certification within 120 days of start date.
• Previous experience with TrustSec.
• SME with VPN and previous experience with VPN in an enterprise environment.
• Previous experience with vulnerability patching.
• Previous experience supporting and operating Software-Defined Wide Area Networks (SD-WAN) sites.
• Design and develop solutions to complex applications problems, system administration issues, or network concerns.
• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
• Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
• Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
• Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.

Requirements

• Cisco Certified Networking Professional (CCNP) or Cisco Certified Networking Associate (CCNA).
• Proficiency in wireless survey software such as Ekahau, both in actual survey functions and engineering and architecture based on the data.
• Proficient in configuring the following protocols: BGP, OSPF, EIGRP, and Static routes.
• Familiar with SD-WAN architectures such as VMware (VeloCloud).
• Design network architecture for Software Design Access / Software Defined Networks, utilizing Cisco Catalyst Center.
• Must be willing to work a variety of shifts, including holidays as scheduled.
• Familiarity with the following technologies: Active Directory, Windows, ServiceNow, Network Monitoring Systems (Solarwinds), Cisco Prime, LAN/WAN control protocols, Cisco SDA.
• Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNow.
• Must be willing to work a variety of shifts, including holidays as scheduled.

Education and Experience

• 4 - 9 Years of experience and/or a bachelor's degree.
• Previous support of Software Defined Access (SDA) infrastructures.
• Experience as a remote worker demonstrating time management and self-discipline with cultural change management and Agile mindset.

Physical Requirements

• If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies.
• Communicate verbally in person, over the phone or by video chat and clearly/succinctly in writing, primarily utilizing a keyboard.
• Appear on camera for meetings with co-workers and government partners via video chat and ensure the protection of proprietary company and customer information is consistent with the company’s expectation of information security.
• Viewing computer screens and sitting for long periods of time.
• Travel minimally, via car or plane, which requires ability to manage luggage, laptop, and briefing materials (up to 25 pounds).