[Hiring] Marine Corps Microsoft Subject Matter Expert @Akima, LLC

Role Description

The Microsoft Subject Matter Expert (SME) provides dedicated, highly specialized technical, licensing, and lifecycle support to the Portfolio Acquisition Executive Mission Systems – Procurement Center of Excellence (PCE). This role supports PCE’s mission by enabling compliant, secure, and efficient acquisition, administration, and sustainment of Microsoft products and services used across PCE-supported programs. The SME serves as the PCE’s technical authority for Microsoft licensing, SCOUT platform operations, cybersecurity support, and the Token-Based Authentication (TBA) activation process for disconnected and air-gapped environments.

Responsibilities

• Microsoft Licensing, Subscription, and Services Support (PCE-Focused):
  • Provide full lifecycle support for Microsoft software procurement and utilization within the PCE portfolio, ensuring compliance with technical requirements, licensing rules, and procurement policy.
  • Validate technical components of Customer Acceptance Forms (CAF) submitted through SCOUT for PCE-supported programs.
  • Perform Windows Server and SQL Server core-licensing calculations and ensure accuracy of all technical specifications before procurement.
  • Advise PCE customers and stakeholders on licensing structures, deployment options, and technical considerations.
• SCOUT Platform Operations & Sustainment:
  • Administer and maintain the SCOUT system as used by the PCE, ensuring proper access controls, Dataverse permissions, and DoD-compliant security configuration.
  • Maintain platform documentation—including SCOUT Administration and User Guides—in direct support of PCE staff and customers.
  • Evaluate system performance, user feedback, and emerging capabilities to recommend updates that enhance PCE workflows and customer support operations.
• Cybersecurity & ATO Support for PCE:
  • Support the PCE ISSM and ISSO by interpreting PCE programmatic requirements and aligning them to appropriate security controls.
  • Draft technical narratives and support RMF documentation packages for PCE systems, ensuring alignment with DoD cybersecurity standards.
  • Assist in maintaining compliance documentation and supporting vulnerability tracking, configuration updates, and continuous cybersecurity posture support.
• Microsoft Software Customer Support (PCE Stakeholders Only):
  • Lead and participate in bi-weekly Technical Interchange Meetings (TIMs) for PCE customers, coordinating all actions and resolving technical questions related to Microsoft products.
  • Collect Requests for Information (RFIs) from PCE stakeholders and conduct the technical research necessary to provide authoritative answers.
  • Track and close all PCE-related inquiries and actions in coordination with the PCE Microsoft Software Team.
• Token-Based Authentication (TBA) Lifecycle Management:
  • Serve as PCE’s SME and primary executor for Microsoft TBA licensing and activation for disconnected or air-gapped environments.
  • Conduct initial testing, validation, and integration activities using dedicated, isolated developer laptops, ensuring strict compliance with PCE security rules.
  • Work with Microsoft to refine and integrate PCE-specific TBA workflows, ensuring accuracy, repeatability, and alignment with mission needs.
  • Maintain TBA tracking logs and ensure proper documentation, token verification, and closure of PCE actions.
  • Translate evolving TBA workflows into clear, repeatable technical procedures tailored to PCE operational requirements.

Qualifications

• Active DoD Secret clearance with Top Secret eligibility.
• Associate's or Bachelor's degree in Information Technology, Computer Science or related field.
• Must possess 2-4 years of experience with degree OR 5+ years of experience in lieu of degree.
• Demonstrated experience supporting Microsoft enterprise licensing, subscriptions, and lifecycle management.
• Strong knowledge of Windows Server and SQL Server licensing, including core-based calculations.
• Proficiency with Microsoft Dataverse, Power Apps (Canvas apps), and enterprise access control management.
• Experience sustaining enterprise applications or workflow systems similar to SCOUT.
• Familiarity with Microsoft token-based activation processes or specialized licensing mechanisms for secure/disconnected environments.
• Experience with cost schedule performance in managing Marine Corp programs.
• Technical background supporting disconnected or air-gapped environments.
• Ability to lead customer technical discussions and communicate complex requirements clearly.

Desired Qualifications

• Prior experience supporting the USMC PCE or similar acquisition-focused organizations within the Department of Defense.
• Experience sustaining enterprise applications or workflow systems similar to SCOUT.
• Familiarity with Microsoft token-based activation processes or specialized licensing mechanisms for secure/disconnected environments.
• Microsoft technical certifications such as Enterprise Administrator Expert, Azure Administrator, or relevant Windows/SQL Server specialties.
• Strong technical writing experience for SOPs, guides, and technical documentation.

Benefits

• The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits.
• Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

• FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
• FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment.
• As a FRA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values.
• You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.