[Hiring] Level 3 IT Systems Engineer @DistantJob
Level 3 IT Systems Engineer @DistantJob
Information Technology
Salary unspecified
Remote Location
Employment Type full-time
Posted 3d ago

[Hiring] Level 3 IT Systems Engineer @DistantJob

3d ago - DistantJob is hiring a remote Level 3 IT Systems Engineer. πŸ’Έ Salary: unspecified πŸ“Location: Worldwide

Role Description

We’re looking for an experienced IT Systems Engineer III who combines strong technical expertise with excellent customer service and communication skills. This is a fully remote role with constant client interaction. The ideal candidate is proactive, solutions-driven, and focused on security, reliability, and performance.

What will your responsibilities be?

  • Provide remote technical support via phone, ticketing systems, and remote tools.
  • Troubleshoot and resolve issues across networks, servers, endpoints, and cloud environments.
  • Design and implement solutions to improve security, uptime, and performance.
  • Manage and support Windows Server, Active Directory, and Microsoft 365 environments.
  • Administer virtualization platforms (VMware, Hyper-V).
  • Support and maintain cloud infrastructure (Azure and/or AWS).
  • Configure and manage firewalls (SonicWall, Sophos, Fortinet, Cisco, etc.).
  • Monitor systems using RMM tools and maintain clear documentation in ticketing systems.
  • Perform network, server, and security assessments following best practices.
  • Communicate clearly and proactively with clients and internal teams.

Qualifications

  • 7–10 years of hands-on experience, ideally in an MSP environment.
  • Strong expertise in networking, Windows Server, Active Directory, and Microsoft 365.
  • Advanced experience with virtualization (VMware, Hyper-V).
  • Experience with cloud platforms (Azure and/or AWS).
  • Familiarity with firewalls, backup solutions (Datto, Veeam), and RMM tools (e.g., NinjaOne).
  • Excellent communication, organization, and time-management skills.
  • Proactive, results-oriented, and a strong team player.
  • Experience handling customer support via calls and tickets.
  • Professional-level English.
  • Nice to have: technical sales experience.

Requirements

  • Ideally, you will have one or more of the following certifications:
    • CompTIA Net+ and/or CompTIA Security+
    • CCNA or CCIE-Cisco certifications a real plus
    • Microsoft certifications for Azure, Office 365, Security
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Level 3 IT Systems Engineer @DistantJob
Information Technology
Salary unspecified
Remote Location
Employment Type full-time
Posted 3d ago
Apply for this position
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️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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