[Hiring] Lead, IT Architecture @L3HHCM20

Role Description

Responsible for providing comprehensive technical support, maintenance, and optimization of the organization’s Human Resources and Payroll platforms. Act as a key liaison between HR, Payroll, and Information Technology, translating business needs into effective system solutions and technical designs that support operational efficiency to meet the broader business goals.

• Serve as the primary HRIT liaison for HR and Payroll teams, providing expert-level support, system insights, and technical solutions across HCM platforms.
• Collaborate with MSP partners, internal IT, and business stakeholders to translate functional requirements into detailed technical designs and configuration specifications.
• Investigate, analyze, and resolve system issues, data discrepancies, and process gaps, ensuring timely remediation and root-cause prevention.
• Develop and maintain frameworks, standards, and best practices for system enhancements, integrations, and technical change management.
• Architect scalable, maintainable, and secure system solutions that meet current and future business needs.
• Create and maintain technical documentation, including design documents, configuration guides, integration mappings, and implementation plans.
• Identify potential technical risks, performance issues, and system constraints, implementing mitigation strategies to ensure platform stability and continuity.
• Manage and support system maintenance cycles—including releases, upgrades, patches, and regression testing—to ensure consistent and reliable system performance.
• Proactively identify opportunities for process automation, workflow optimization, and system enhancements to improve operational efficiency.
• Ensure compliance with organizational policies, security protocols, data privacy regulations, and retention standards across all HCM system components.
• Maintain strong internal controls and proper segregation of duties within system roles, access permissions, and configuration activities.
• Support end‑users by diagnosing issues, coordinating resolutions, and enhancing system knowledge through documentation and training, when required.

Qualifications

• Bachelor’s Degree and minimum 9 years prior experience or Graduate Degree and a minimum of 7 years of prior experience. In lieu of degree, minimum 13 years of prior experience.
• 5+ years of experience in HRIT with strong HR system experience.

Requirements

• Ability to work independently and manage multiple priorities in a fast-paced, evolving environment.
• In-depth knowledge of HCM platforms, programming language & PeopleSoft HR 9.2.
• Strong analytical and problem-solving skills with high attention to detail and accuracy.
• Excellent verbal and written communication skills and the ability to explain complex technical issues to non-technical users.
• Experience collaborating with teams of developers and managing consecutive IT projects.
• Proficient in programming language SQR.
• Ability to align technical solutions with business goals.
• Strong organizational and time-management skills.
• Experience working with cross-functional teams and managing stakeholder expectations.
• Ability to handle confidential information with integrity and professionalism.

Benefits

• Health and disability insurance.
• 401(k) match.
• Flexible spending accounts.
• EAP (Employee Assistance Program).
• Education assistance.
• Parental leave.
• Paid time off.
• Company-paid holidays.