[Hiring] Jr. NOC Engineer @DMS Vision

Role Description

NOC Engineer II will provide second level technical support and services and is responsible for analyzing, installing, configuring, maintaining and repairing network infrastructure and application components. Responsibilities also entail support for IT Service Management technological equipment and software including but not limited to:

• Workstations
• Servers
• Printers
• Vendor specific hardware and software, especially related to network connectivity

Note: This is a remote role but candidate needs to go onsite once every month for a meeting.

Qualifications

• Bachelor's degree or equivalent combination of education and experience in Information Technology, Computer Science or related field
• 5+ years of working knowledge and diagnosis skills of Hardware/Software such as:
• Laptops and Desktops
• Computer Networking
• Network Printers
• Scanners
• Ethernet, LAN/WAN
• AD, DNS
• Microsoft Office Applications
• Citrix
• Internet Protocols
• Wireless Networking Protocols
• Ticketing Systems
• VoIP Phone system
• 4-5 years experience in a Network Operations center or equivalent role
• Certifications: Network+, Security+, CCNA, Fortinet NSE 1-3, O365 Fundamentals, Azure Fundamentals, Vmware VCTA a plus
• Excellent organizational and time management skills
• Analytical, data driven problem solver

Requirements

• Experience with Cisco Unified Communications Manager and related technologies versions 12 through 15
• Experience with UCM servers, ESXi, Unity, UCCX, and related routers, switches and voice gateways
• Understanding of the key components, maintenance and upgrading
• Technical interviews will be scheduled with one of our existing voice specialists

Company Description