[Hiring] IT Systems Architect @Forcepoint

Role Description

The IT User eXperience and Enablement (UXE) Department is responsible for the technology used daily by every part of the business. This includes Video Conferencing suites, Laptops, Office IT equipment, and Core-Business Applications. The IT Systems Architect designs, implements, and maintains IT systems and their interactions. This role supports cross-system troubleshooting, maintains system documentation, and collaborates with technical teams to ensure systems are robust, secure, and aligned with business objectives. Your work directly impacts operational resilience and user experience, following ITIL and Service Desk Institute best practices. This person will work as a member of a globally distributed team of talented IT Professionals within Forcepoint. We will work together to deliver excellence to the company, with a focus on outstanding customer experience and delivery.

Responsibilities

• Assist with cross-system troubleshooting and design for recoverability and observability.
• Demonstrate expertise in deployment and identity systems.
• Maintain and improve system documentation and diagrams.
• Collaborate with technical leaders on mentoring and development plans.
• Communicate effectively across organisational levels.
• Create and break down initiatives into actionable stories.
• Influence technical direction within the team.
• Ensure alignment with business needs and outcomes.

Qualifications

• Experience in system design and troubleshooting.
• Strong documentation and communication skills.
• Ability to collaborate across teams.
• Understanding of business trade-offs and technical outcomes.

Requirements

• Experience with multiple identity and deployment systems.
• Coding expertise and technology stack judgement.
• Ability to improve designs based on feedback.

Benefits

• Forcepoint is focused on building an inclusive and diverse workplace.
• Equal employment opportunities to all applicants and employees.
• Opportunities for job seekers with disabilities.