[Hiring] IT Manager @ConvergeOne

Role Description

The company is seeking a hands-on IT Manager to own day-to-day IT operations, cloud systems administration, endpoint management, user support, and cybersecurity compliance for a government contracting organization. The environment is cloud-first, with most systems residing in Microsoft GCC High and no physical IT infrastructure other than company-issued laptops.

This role will support approximately 40 users and will be responsible for:

• Onboarding and offboarding
• Endpoint provisioning
• Access control
• Help desk support
• BYOD policy oversight
• ISO/IEC 27001 compliance support
• Preparation for and ongoing maintenance of CMMC Level 2 compliance

Qualifications

• Hands-on experience administering Microsoft 365, Entra ID/Azure AD, Exchange Online, SharePoint, OneDrive, Teams, MFA, Conditional Access, and endpoint security tools.
• Must be a U.S. citizen and eligible to obtain and maintain a U.S. security clearance.
• Experience administering Microsoft GCC High.
• 5+ years of progressive experience in IT operations, systems administration, cloud administration, endpoint management, cybersecurity operations, or a related role.
• Experience managing Windows laptops in a remote environment.
• Experience with Microsoft Intune, Autopilot, Defender for Endpoint, or similar endpoint management/security tools.
• Strong troubleshooting skills and a service-oriented approach to supporting end users.
• Ability to work independently in a small-company environment where the role is both strategic and hands-on.
• Strong documentation discipline and sound judgment regarding access control, sensitive data, and security risk.

Requirements

• Experience supporting security compliance programs, audits, and policy documentation.
• Familiarity with ISO/IEC 27001, NIST SP 800-171, CMMC, and DFARS cybersecurity requirements.
• Prior experience supporting a defense contractor, government contractor, or cleared contractor.
• Experience preparing for or supporting a CMMC Level 2 assessment.
• Experience maintaining an ISO/IEC 27001-certified environment.
• Active Secret clearance or prior clearance eligibility.
• Security+, CySA+, CISSP, CISM, CISA, Microsoft 365 Certified: Administrator Expert, Microsoft Endpoint Administrator, Azure Administrator, or similar certifications.
• Experience with CUI handling, SPRS scoring, SSP/POA&M development, and evidence management.
• Industry Certifications such as MCSE, CCNA.

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
• RX Home Delivery
• HSA with Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental
• Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent Care and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability
• Long Term Disability (2 plans: Employer-paid or optional Self-paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse and child
• Voluntary Accidental Death for team member and spouse
• Legal/ID Theft Plans
• TeleHealth
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer-paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle
• On Demand Pay (Daily Pay)