[Hiring] IT Controls Analyst @TerrAscend

Role Description

The IT Controls Analyst will be responsible for owning user access control provisioning and procedures for identified IT services and tools to ensure key controls are maintained and adhered to regarding user access. The IT Controls Analyst will work with IT teams and many other department leaders for managing access requests, updating policies or standard operating procedures, and authoring new documentation for access control mechanisms as new systems are introduced, and performing helpdesk services where applicable and trained.

Responsibilities:

• Set up, change and remove user accounts and permissions according to approved requests and Role-Based Access Control (RBAC) standards.
• Remove access promptly for terminations and role changes, and confirm access is fully removed using automated tools where available.
• Participate with quarterly Sarbanes-Oxley (SOX) user access reviews which includes data extraction, spreadsheet alignment, and coordinating with multiple team representatives.
• Work within Principle of Least Privilege and identify and escalate inappropriate roles, permissions, or segregation of duties conflicts.
• Provide user account management, including creation, deleting, and updates to accounts and account access privileges.
• Write and maintain access control procedures, role definitions and SOPs, including for newly added systems.
• Follow change management for access-related changes and new system rollouts.
• Troubleshoot and resolve access-related tickets, and provide helpdesk support for in-scope systems as trained.
• Coordinate with IT Compliance team members and other departments, including non-technical users.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• 1+ years IT service experience and technical aptitude required.
• Experience with a ticketing system (Zendesk / ClickUp).
• Familiarity with security concepts and access control procedures such as Role-Based Access Control (RBAC).
• Attention to detail and documentation skills.
• Proficiency with Excel and Microsoft 365.

Requirements

• Background Check Required.

Benefits

• Health & Wellness — Comprehensive medical, dental, and vision coverage for eligible team members.
• Plan for Your Future — 401(k) savings opportunities to help support your financial goals.
• Time to Recharge — Paid time off and company holidays for eligible team members.
• Grow Your Career — Learning, development, and opportunities to build your career across a growing organization.
• Employee Perks — Team member discounts and additional programs designed to recognize and support our people.
• Support When You Need It — Resources and programs focused on your overall well-being.