[Hiring] Infrastructure Engineer @SouthEast Alaska Regional Health Consortium (SEARHC)

Role Description

The Infrastructure Engineer is responsible for the implementation, administration, maintenance, security, and optimization of SEARHC's hybrid infrastructure environment. This includes on-premises, cloud-based, and virtualized platforms supporting clinical, operational, and business services across Southeast Alaska.

The Infrastructure Engineer supports technologies including:

• Nutanix hyperconverged infrastructure
• Citrix Virtual Apps and Desktops
• Microsoft Azure
• Microsoft 365
• Active Directory
• Entra ID
• Enterprise storage
• Backup and recovery solutions
• Networking services
• Cybersecurity controls

This position serves as a Tier III escalation resource and participates in:

• Enterprise technology projects
• Infrastructure modernization efforts
• Cybersecurity initiatives
• Business continuity planning
• Disaster recovery operations

The Infrastructure Engineer is expected to function with a high degree of autonomy while ensuring the availability, security, performance, and recoverability of mission-critical healthcare systems.

Qualifications

• Associate degree, bachelor's degree, internship experience, or two years equivalent work experience
• Two or more of the following, or the ability to obtain within 12 months of hire:
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Nutanix Certified Professional (NCP)
  • Citrix Certified Associate (CCA-V)
  • VMware Certified Professional (VCP)
  • CompTIA Security+
  • ITIL Foundation

Requirements

• 3-7 years of relevant infrastructure engineering experience

Benefits

• Generous benefits including retirement
• Paid time off
• Paid parental leave
• Health insurance
• Dental and vision benefits
• Life insurance
• Long and short-term disability
• More

Key Essential Functions and Accountabilities of the Job

• Infrastructure Administration:
  • Administer and support Nutanix hyperconverged infrastructure platforms.
  • Maintain Microsoft Windows Server environments.
  • Support Microsoft Azure cloud infrastructure and services.
  • Administer Active Directory, Entra ID, DNS, DHCP, Group Policy, and identity management services.
  • Support Citrix Virtual Apps and Desktops environments.
  • Administer Microsoft 365 infrastructure and related cloud services.
  • Maintain infrastructure monitoring and alerting systems.
  • Manage enterprise storage platforms and associated technologies.
• Business Continuity and Disaster Recovery:
  • Administers and maintains enterprise backup and recovery platforms supporting both on-premises and cloud-hosted systems.
  • Monitors backup jobs, recovery point objectives (RPOs), and recovery time objectives (RTOs) to ensure compliance with organizational standards.
  • Performs backup validation, recovery testing, and restoration activities for servers, applications, databases, and virtual environments.
  • Participates in the maintenance and execution of business continuity and disaster recovery plans.
  • Assists with disaster recovery exercises and failover testing for critical infrastructure and healthcare applications.
  • Supports infrastructure resiliency initiatives, including redundancy, replication, and high-availability solutions.
  • Identifies and mitigates risks related to system availability, recoverability, and operational continuity.
  • Maintains documentation related to backup, disaster recovery, and business continuity procedures.
  • Collaborates with cybersecurity, networking, and application teams to ensure recoverability of critical systems in the event of a cyber incident, ransomware event, or natural disaster.
• Security and Compliance:
  • Implement security best practices and hardening standards.
  • Support vulnerability remediation activities.
  • Participate in cybersecurity investigations and incident response activities.
  • Maintain regulatory compliance with HIPAA, HITECH, and applicable healthcare security requirements.
  • Support identity and access management initiatives, including MFA and privileged access controls.
• Automation and Engineering:
  • Develop PowerShell and automation solutions.
  • Create and maintain infrastructure documentation and operational standards.
  • Participate in infrastructure design reviews and technology evaluations.
  • Recommend solutions that improve operational efficiency, resiliency, and security.

Knowledge, Skills, and Abilities

• Advanced knowledge of:
  • Microsoft Windows Server environments
  • Active Directory and Entra ID architecture
  • Azure infrastructure and cloud services
  • Nutanix hyperconverged infrastructure administration
  • Citrix Virtual Apps and Desktops administration
  • Enterprise storage systems and virtualization platforms
  • Enterprise backup, replication, and disaster recovery solutions
  • Identity and access management technologies
  • PowerShell scripting and automation
  • Infrastructure security best practices
  • High-availability and fault-tolerant infrastructure design
  • Enterprise monitoring and observability platforms
  • Healthcare regulatory requirements affecting infrastructure operations
• Working knowledge of:
  • Networking architecture
  • Cybersecurity incident response
  • Vulnerability management
  • Business continuity planning

Skills

• Independently administer enterprise infrastructure platforms
• Perform root-cause analysis of complex infrastructure issues
• Design and implement infrastructure solutions
• Develop automation scripts and operational efficiencies
• Lead infrastructure implementations and upgrades
• Conduct disaster recovery testing and recovery operations
• Manage enterprise identity systems
• Implement security hardening standards
• Evaluate and recommend new technologies
• Mentor junior infrastructure personnel
• Develop technical standards and operational procedures

Abilities

• Exercise sound technical judgment with minimal supervision
• Lead technical projects and workstreams
• Balance operational support and project priorities
• Identify and resolve systemic issues
• Analyze infrastructure performance and capacity requirements
• Support mission-critical healthcare environments
• Communicate effectively with leadership, vendors, and technical staff
• Participate in major incident response and recovery efforts

Required Certifications

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!