[Hiring] Endpoint & Device Systems Engineer @Koniag Government Services, LLC

Role Description

Kadiak LLC, a Koniag Government Services company, is seeking an experienced Endpoint & Device Systems Engineer to support Kadiak and the Indian Health Service (IHS) Electronic Health Record (EHR) Health IT Modernization Program as a member of the Program Management Office (PMO) Support Engineering team. The position is remote and requires the candidate to be able to obtain a Public Trust.

The Endpoint & Device Systems Engineer provides hands-on technical support for the engineering, configuration, integration, testing, and operational readiness of end-user devices, shared clinical workstations, peripherals, and related endpoint technologies supporting the IHS EHR modernization environment.

• Configure, administer, maintain, and troubleshoot enterprise endpoint and device technologies supporting the IHS Health IT modernization environment.
• Support device imaging, provisioning, configuration, registration, application access, and lifecycle-management activities.
• Develop and maintain standardized device configuration baselines and technical documentation.
• Validate endpoint configurations against approved technical requirements, architecture, and enterprise standards.
• Coordinate device connectivity requirements including VLANs, IP addressing, DNS, network registration, firewall dependencies, and network segmentation.
• Troubleshoot device, connectivity, application-access, and configuration issues using logs, configuration data, and test evidence.
• Support implementation and validation of shared-device and enterprise authentication dependencies as required.
• Develop, review, and execute device and endpoint test procedures.
• Support integrated testing involving endpoints, infrastructure, applications, interfaces, and related technical services.
• Review technical and vendor-provided test evidence; identify gaps, deficiencies, and unresolved issues.
• Support device staging, deployment preparation, technical readiness assessments, and operational acceptance activities.
• Develop and maintain runbooks, Standard Operating Procedures (SOPs), configuration guides, troubleshooting guides, test procedures, and technical diagrams.
• Support configuration-management and change-control activities for endpoint and device-related changes.
• Identify technical risks, dependencies, and implementation issues and communicate recommended actions to Engineering leadership.
• Coordinate with IHS technical teams, Engineering workstreams, Deployment, cybersecurity, application teams, and technology vendors as required.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Systems Engineering, Cybersecurity, Health Informatics, or a related technical discipline. Equivalent education and relevant professional experience may be considered.
• Minimum of 4–7 years of relevant experience in systems administration, endpoint engineering, device management, infrastructure support, or a related technical role.
• Demonstrated experience configuring and troubleshooting enterprise endpoints or managed devices.
• Experience supporting enterprise technology deployments, testing, or operational-readiness activities.
• Experience developing technical documentation, SOPs, configuration guides, or test procedures.

Requirements

• Strong knowledge of Windows endpoint administration and enterprise systems management.
• Experience with endpoint configuration, imaging, provisioning, and troubleshooting.
• Working understanding of enterprise networking concepts, including TCP/IP, VLANs, DNS, DHCP, firewalls, and network segmentation.
• Ability to independently troubleshoot technical issues across endpoint, infrastructure, and application layers.
• Experience developing and executing technical test procedures.
• Strong technical documentation and communication skills.
• Ability to work independently and collaboratively in a cross-functional engineering environment.
• Proficiency with Microsoft Office, Teams, and SharePoint.
• Ability to obtain a Public Trust clearance.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Paid parental leave.
• Life and disability insurance.
• Flexible spending accounts.
• Commuter benefits.
• Tuition reimbursement.