[Hiring] Director of IT @GreenSlate

Role Description

The Director of IT will have the opportunity to lead a talented team of IT professionals responsible for supporting the cloud-based IT Infrastructure of a rapidly scaling software development company. Reporting directly to the Chief Information Security Officer & Head of IT, this leader will be responsible for defining and driving the future of GreenSlate’s IT infrastructure by:

• Identifying and helping set strategy
• Envisioning complex ecosystems
• Inspiring teams to push the boundaries of what’s possible

This leader will possess a clear vision of best-practice IT methodologies and have the courage to pursue innovative approaches to make GreenSlate’s technology programs more efficient, resilient, and cutting-edge.

This role is remote within the United States.

Qualifications

• 7+ years in IT infrastructure, systems administration, or IT operations roles, with at least 4 years in a management capacity
• Demonstrated experience leading IT in a remote-first or distributed environment; experience with a multi-country workforce is a strong plus
• Deep working knowledge of Kaseya VSA or equivalent RMM platforms for fleet management, scripting, and patch automation
• Hands-on experience with Google Workspace administration at the enterprise level (OU structure, MDM, Vault, shared drives, admin console)
• Experience with ITSM platforms (Jira Service Management strongly preferred), including ticket workflows, SLA configuration, and reporting
• Familiarity with internal IT use cases: IAM, SSO, EC2, S3, and VPN/network connectivity
• Working knowledge of EDR platforms and broader endpoint security posture management
• Experience implementing or managing device lifecycle programs, procurement, provisioning, asset tracking, and EOL, at 200+ device scale
• Strong project management skills: capable of running concurrent initiatives across teams with clear milestones, owners, and accountability
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience considered

Requirements

• Apply an automation-first lens to every IT workflow: onboarding sequences, ticket triage, patch deployment, reporting, and SaaS provisioning should be automated by default, manual by exception
• Evaluate and recommend emerging AI and automation tools that can accelerate IT operations or deliver measurable business value
• Serve as a key operational partner to the CISO on security initiatives, translating security policy into operational IT controls, configurations, and staff behaviors
• Own vulnerability response workflows for IT-managed infrastructure, coordinating with the Information Security team on CVE triage, remediation timelines, and change management
• Support SOC audit readiness by maintaining accurate asset inventories, access records, and change logs within Jira and Rippling
• Ensure security tooling is deployed on endpoints and servers, and integrated with Jira-based incident workflows
• Directly manage and develop a team of helpdesk administrators and sysadmins, fostering a culture of ownership, continuous improvement, and measurable outcomes
• Conduct regular 1:1s, performance reviews, and career development conversations; actively mentor team members toward growth opportunities
• Partner with department heads to understand evolving technology needs and deliver solutions that scale with the business
• Define, track, and report to senior leadership on IT KPIs, including ticket SLAs, First Call Resolution rate, fleet compliance, patch coverage, and automation ROI, on a recurring basis
• Oversee the IT and SaaS portfolio budget, identifying cost reduction and consolidation opportunities without compromising capability or security

Benefits

• Competitive salary packages tailored to your experience with opportunities for regular reviews and raises
• Benefits that go beyond the basics, including a matching 401(k), Employee Assistance Program/mental health support, accident insurance, wellness discounts and perks through the Holisticly platform
• Enjoy working remotely with all the tools and support needed to stay connected and productive
• Be part of projects that make a difference in the entertainment industry, with a direct influence on shaping our future and making tangible change
• Join a team that values open communication and creativity, driven by Quality, Urgency, Innovation, Service, and Collaboration