[Hiring] Director, IT @Life360

Role Description

We're hiring a Director of IT to own IT Operations and IT Engineering end to end; enterprise identity, endpoint management, corporate infrastructure, collaboration tooling, and the service model our distributed workforce depends on. This opportunity will allow you to reimagine how IT operates in an AI Native environment and bring an engineering mindset to how the function runs: structured, automated, and metrics-driven. This is a role for someone who wants to take an IT function to its next stage of maturity, not just keep it running as-is. You’ll have the agency and runway to set the strategy, build the playbooks, and lead the team to the next level.

The ideal candidate is a hands-on technical leader who has scaled IT operations and engineering in high growth environments, carries strong engineering principles, and can operate with a safety first mindset.

A year in, this function is a genuine strategic partner across the business — anticipating technology and infrastructure needs and building the roadmaps that mature alongside Life360's growth. Employees experience IT as a real productivity advantage: fast, reliable tools and a technical experience they're glad to have. Every request is handled quickly, cleanly, and with real care. The budget is well-managed and forecasted with confidence. AI tooling and automation are woven into how the team operates, creating capacity for high-value, forward-looking work. IT's operational excellence also strengthens Life360's security and compliance posture, with clean identity management, strong asset visibility, and access controls that hold up confidently under audit. And the team is one people are proud to be part of; strong morale, strong retention, and a genuine draw for top IT talent who want to do their best work.

Qualifications

• Minimum of 15 years of experience in IT, including at least 7-8 years in a senior leadership role directing multiple teams or functions
• Deep hands-on grounding in modern IT infrastructure: identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking
• Experience embedding AI tools and automation into IT operations and employee productivity workflows
• Demonstrated security-first judgment partnering with Security and Compliance teams
• Experience owning budgets, vendor relationships, and procurement decisions
• Strong communication and stakeholder management skills, especially with non-technical teams
• Comfortable operating in a global, high-growth environment where systems and headcount scale quickly
• Bachelor's degree in Computer Science, related field, or equivalent experience

Requirements

• Experience leading IT or corporate engineering at a remote-first or high-growth technology company, with a modern cloud-based stack (e.g., Okta, Jamf, and SaaS collaboration tooling) rather than a traditional on-premise environment
• Hands-on experience building or deploying AI agents and automation into IT or employee workflows, with concrete use cases and measurable impact

Benefits

• Competitive pay and benefits
• Medical, dental, vision, life, and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Flexible PTO, 13 company-wide days off throughout the year
• Winter and Summer Weeklong Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products