[Hiring] Director, eCommerce Platform Delivery @SupplyLogic

Role Description

The Director of eCommerce Platform Delivery leads the team responsible for delivering, implementing, and maintaining ecommerce platforms for SupplyLogic's B2B and B2C clients across various verticals. This is a hands-on leadership role combining technical depth, end-to-end implementation expertise, process improvement, team accountability, and delivery leadership in a fully remote environment. The Director owns the platform delivery lifecycle from requirements through launch and ongoing platform maintenance across four ecommerce platforms.

• Lead the eCommerce Solutions Consultant team across both B2B and B2C platform engagements.
• Partner with Project Managers on project scoping, effort estimation, technical feasibility, prioritization, and resource planning.
• Own the eCommerce platform delivery lifecycle, from requirements validation through ongoing operational support.
• Partner directly with internal business stakeholders and customers to elicit, document, and validate customer requirements.
• Contribute to hands-on technical work as necessary, including writing and reviewing SQL queries and .NET customizations.
• Establish, document, and enforce repeatable delivery processes in collaboration with other leaders.
• Manage ongoing customer programs, including site maintenance and issue resolution.
• Develop and coach team members, including structured cross-training and performance feedback.
• Operate effectively in a fully remote environment, building team cohesion and maintaining strong communication.

Qualifications

• Eight or more years of progressive experience in eCommerce platform implementation and delivery.
• Demonstrated experience standing up B2B ecommerce platforms from scratch.
• Hands-on technical proficiency in SQL.
• Hands-on technical proficiency in .NET.
• Experience in both traditional waterfall project execution and Agile/Scrum team leadership.
• Strong business analysis skills.
• Strong process orientation with a track record of building and enforcing repeatable delivery processes.
• Experience managing technical staff with the ability to delegate effectively.
• Excellent written and verbal communication skills.
• Ability to operate independently in a fully remote environment.

Requirements

• Direct hands-on experience with one or more of the following platforms: Four51 (Sitecore OrderCloud), Marketing Bench, Marcom, or Shopify.
• Scrum Master certification (CSM or PSM) or equivalent Agile credentials.
• Familiarity with ecommerce-to-ERP integrations.

Education

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• An equivalent combination of education and progressive technical and leadership experience will be considered in lieu of a degree.

Physical Factors

• Regularly required to talk, hear, and sit.
• Frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• This job operates in a fully remote professional environment.
• Routinely uses standard business technology, including computers, phones, video conferencing tools, collaboration platforms, and project management systems.

Position Type/Hours of Work

• This is a full-time, exempt position.

Reasonable Accommodation/ADA Statement

Supplylogic is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require accommodation to perform the essential functions of this position, please contact Human Resources to discuss your needs.

Supplylogic is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.