[Hiring] Desktop Device & Engineering (DDE) Technical Staff @Kentro

Role Description

The Desktop Device & Engineering (DDE) Technical Staff plays a critical role in supporting the enterprise endpoint engineering ecosystem within a large-scale, fast-paced federal IT environment. Operating as a flexible engineering support resource across multiple workstreams, this role contributes to the successful delivery, sustainment, and operational readiness of enterprise endpoint technologies that support the agency’s mission.

• Support application packaging, deployment, and endpoint engineering activities across the enterprise environment.
• Assist with testing, validation, configuration management, and deployment readiness activities for endpoint configurations, applications, patches, and device-related solutions.
• Participate in scrum ceremonies, working sessions, operational meetings, and technical collaboration forums.
• Assist with troubleshooting endpoint-related issues and support operational sustainment and engineering activities as needed.
• Coordinate with endpoint engineering, infrastructure, networking, security, and support teams to help ensure successful implementation efforts.
• Support documentation efforts related to testing procedures, deployment activities, technical configurations, and operational processes.
• Contribute to maintaining secure, stable, and standardized endpoint operations across the environment.
• Support ongoing engineering initiatives within the Desktop Device & Engineering organization, including efforts related to Intune security policies, deployment activities, sustainment, and troubleshooting.
• Function as a versatile contributor capable of adapting to shifting priorities and supporting multiple engineering workstreams as operational needs evolve.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related technical field.
• Minimum of 5 years of experience supporting enterprise IT, endpoint engineering, desktop engineering, systems administration, or related technical environments.
• Experience supporting endpoint deployment, packaging, testing, or operational engineering activities in enterprise environments.
• Familiarity with enterprise endpoint management technologies such as Microsoft Intune, MECM/SCCM, JAMF, or similar platforms.
• Understanding of endpoint configuration management, deployment processes, and enterprise operational support practices.
• Experience working within collaborative technical teams and participating in Agile or Scrum-based delivery environments.
• Strong troubleshooting, communication, and organizational skills.
• Ability to support multiple concurrent initiatives within a fast-paced operational environment.

Requirements

• US Citizen or Green card holder.
• Willing and able to obtain and maintain Public Trust Clearance.
• Must meet updated ID requirements.

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, and 401k with employer match.
• Education reimbursement for certifications, degrees, or professional development.
• Flexibility for professional growth and networking opportunities.
• Funds for activities such as virtual and in-person events, happy hours, holiday events, and fitness & wellness events.
• Commitment to a positive workspace that fosters creativity and innovation.