[Hiring] Data Center Infrastructure Engineer @State of Colorado

Role Description

As our new Data Center Infrastructure Engineer you will provide implementation, operations, and Tier 2 support for the shared enterprise network services the team provides to 20 member organizations, including:

• Data center networking
• Connectivity to cloud providers (AWS, Microsoft Azure, and Google Cloud)
• WAN transport
• Enterprise wireless
• F5 application delivery and load balancing
• Network and application monitoring, performance management, and troubleshooting

You will configure, deploy, monitor, maintain, and troubleshoot:

• Data center, WAN, wireless, cloud connectivity, and F5 load balancing infrastructure

The position executes approved changes and maintenance, responds to monitoring alerts, resolves incidents and service requests from member organizations, onboards applications and sites to standard services, completes assigned project tasks, and maintains accurate network documentation.

Some of the day-to-day opportunities include:

• Configuring, installing, and deploying network infrastructure for shared enterprise services according to approved designs, standards, and configuration templates.
• Preparing MOPs for standard and normal changes, submits change requests, executes changes during scheduled maintenance windows, performs pre- and post-change validation, and performs network and F5 software upgrades and security patching to remediate vulnerabilities.
• Providing Tier 2 support for enterprise network services used by member organizations.
• Monitoring network and application health, responding to alerts, and troubleshooting and resolving incidents and service requests involving routing, switching, data center connectivity, WAN circuits, SD-WAN, wireless, cloud connectivity, F5 load balancing and certificates, DHCP/DNS/IPAM, and network performance.
• Participating in enterprise network projects such as data center migrations, cloud connectivity builds, WAN and SD-WAN transport changes, wireless deployments, F5 upgrades, and hardware refreshes.
• Maintaining accurate network diagrams, inventories, IP address and VRF records, circuit records, F5 application records and certificate inventories, configuration backups, and source-of-truth data.

Qualifications

• A minimum of three (3) years of hands-on professional experience supporting enterprise or service-provider network infrastructure, including monitoring and troubleshooting.
• 2+ years configuring routing and switching for data center, campus, or wide area networks.
• 1+ year of hands-on experience with at least one of: cloud provider networking (AWS, Azure, or Google Cloud), F5 BIG-IP load balancing, data center fabrics, or enterprise wireless.
• Working knowledge of TCP/IP, VLANs, subnetting, spanning tree, and dynamic routing protocols (OSPF, BGP).
• Experience with Cisco routers and switches, including Catalyst and Nexus platforms, or equivalent platforms (e.g., Arista, Juniper).
• Ability to run and adjust existing automation scripts or templates (Python, Ansible, or similar).
• Experience with network monitoring and diagnostic tools, including reading device logs and basic packet captures.
• Experience with incident, change, and request management systems such as ServiceHub or ServiceNow.
• Ability to create and maintain network diagrams, configuration documentation, and methods of procedure.
• Associate degree or equivalent network certifications in a computer and information technologies-related field.
• Demonstrated communications, teamwork, and customer service skills.
• Ability to participate in scheduled after-hours maintenance windows and an on-call rotation.

Requirements

• Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
• Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.
• If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications

• Cisco Certified Network Associate (CCNA), progress toward Cisco Certified Network Professional (CCNP), or equivalent vendor certification.
• Associate-level cloud certification (e.g., AWS Certified Solutions Architect - Associate, Microsoft Azure Administrator, or Google Associate Cloud Engineer).
• F5 Certified BIG-IP Administrator or equivalent load balancing experience.
• Experience with Cisco ACI or Nexus data center platforms.
• Experience with Cisco Catalyst 9800 wireless, ISE, or Catalyst Center (formerly DNA Center).
• Experience with ThousandEyes, SolarWinds, NetFlow, or similar monitoring platforms.
• Experience with Infoblox DHCP/DNS/IPAM.
• Experience supporting a service-provider or multi-tenant network.
• ITIL Foundation or equivalent knowledge of IT service management practices.

Conditions of Employment

• OIT employees must comply with any screening procedures in place at state agency locations where they might perform work.
• A pre-employment background check will be conducted as part of the selection process.
• This position may require travel within the specified geographic area, and to locations across the state as needed.

Supplemental Information

If this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.

While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position.

The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.