[Hiring] Cloud AWS/Azure Application Support @Gainwell Technologies LLC

Role Description

As a Cloud AWS/Azure Application Support at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

• Application and operations support on cloud-based infrastructure in Azure and AWS.
• Setup environment, deploy, and maintain .NET C# based applications in cloud environments.
• Work closely with development and other support teams to troubleshoot and resolve application or infrastructure related issues.
• Collaborate with end users to address application support needs and provide technical assistance.
• Apply ITIL Service Management principles across Incident, Change, Problem, and Service Request Management.
• Identify opportunities for process improvements and contribute to service delivery enhancements.
• Participate in disaster recovery planning and support cloud security best practices.

Qualifications

• 6+ years of IT support services and project/program experience.
• Technical experience with:
  • AWS and/or Azure cloud platforms and associated services.
  • InRule.
  • Business Intelligence: SSRS and SSIS.
  • Appian (desired).
  • .NET C# (desired).

Requirements

• Fully remote opportunity with the option to work anywhere within the United States.
• Opportunities to travel through your work (0-10%).
• Willingness to work a flexible schedule to accommodate business needs and travel as required.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Leadership and technical development academies to help build your skills and capabilities.