[Hiring] Chief Information Officer @Gallagher

Role Description

We are seeking a visionary and strategic Chief Information Officer (CIO) to lead the GBS Financial Business Line. The CIO will play a critical role in aligning technology strategies with business objectives, driving innovation, and ensuring the delivery of secure, scalable, and efficient technology solutions. This role requires a leader with deep expertise in retirement consulting, financial planning, and life insurance brokerage technologies, as well as a proven ability to lead cross-functional global teams in a dynamic and fast-paced environment.

Key Responsibilities

• Strategic Leadership
  • Develop and execute the technology strategy for the Financial Business Line, ensuring alignment with the overall business goals and objectives.
  • Shape and execute the technology roadmap for GBS Financial, aligning with GBS and Gallagher’s corporate strategy and the unique needs of life insurance, retirement, investments, and wealth management consulting.
  • Collaborate with practice leaders and merger partners to integrate acquired technology and tools aligning with the business line technology strategy and roadmap.
  • Identify emerging technologies and trends to drive innovation and maintain a competitive edge in the market.
  • Collaborate with senior leadership to define and implement digital transformation initiatives that enhance operational efficiency and client experience.
  • Collaborate with business leaders to identify technology-driven opportunities for revenue growth, operational efficiency, and enhanced fiduciary oversight.
• Technology Operations
  • Oversee the design, implementation, and maintenance of systems and platforms to support Business Line operations.
  • Ensure the security, scalability, and reliability of technology infrastructure, with a focus on data protection and compliance with regulatory requirements.
  • Optimize IT processes and systems to reduce costs, improve performance, and enhance service delivery.
  • Work with business line and functional leadership to continually rationalize the application portfolio.
  • Ensure the ongoing operation of software applications meets requirements for performance, availability, recoverability, compliance, and security.
  • Lead the selection, negotiation, and ongoing management of third-party vendors for financial technologies.
• Team Leadership and Development
  • Lead, mentor, and develop a high-performing global IT team, fostering a culture of collaboration, innovation, and accountability.
  • Build and maintain strong relationships with internal stakeholders, external vendors, and partners to ensure effective delivery of technology solutions.
• Risk Management and Compliance
  • Develop and implement robust risk management strategies to protect the business line technology assets and data.
  • Ensure technology solutions meet regulatory requirements and industry best practices for data security, compliance, and client confidentiality.
• Financial Management
  • Manage the IT budget for the business line, ensuring cost-effective allocation of resources and alignment with business priorities.
  • Evaluate and negotiate contracts with technology vendors and service providers to maximize value and minimize risk.
• Innovation and Digital Transformation
  • Drive the adoption of advanced analytics, artificial intelligence, digital solutions, and other cutting-edge technologies.
  • Lead initiatives to modernize legacy systems and integrate new technologies to support growth and scalability.
  • Stay abreast of emerging technologies, industry trends, and regulatory changes across all business lines and country districts.

Qualifications

• Bachelor's degree. Advanced Degree desired.
• 10–15+ years of technology leadership experience in financial services and life insurance.
• Proven history in digital transformation, regulatory compliance, and technology innovation in a financial consulting environment.
• Experience with relevant systems: global retirement defined benefits & contribution plan & administration platforms, investment analytics, CRM, life & annuity brokerage software, financial planning software.
• Strong leadership, communication, and stakeholder management skills.

Requirements

• Strategic thinking and business acumen in financial services.
• Familiarity with advanced analytics, AI/ML, and other emerging technologies.
• Deep understanding of regulatory frameworks (ERISA, SEC, FINRA, fiduciary standards).
• Experience successfully managing an IT Control environment including alignment with Sarbanes-Oxley, SOC, GAAP, COBIT, ISO and ITIL.
• Experience operating, leading, and managing at a global scale.
• Experience leading a digital program and delivering a data transformation program.
• Ability to be initiative-taking, anticipating business needs in advance and providing workable solutions.
• Cultural awareness and the ability to successfully influence and engage colleagues and leaders in a multi-cultural and multi-geographical business.
• Ability to establish and maintain strong relationships with many diverse constituencies and stakeholders.
• Ability to demonstrate strategic thinking and value add at executive committee level.
• Proven track record of success in leading the technology work streams of merger integrations/acquisitions.
• Ability to manage cost and budget with strong analytical and commercial thinking.
• Ability to innovate and provide next generation thinking for the issues facing the insurance business today.
• Effective use of judgement and consideration in problem solving and decision making.
• Demonstrated success in a matrixed organization.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs.
• Charitable matching gift program.
• And more...