[Hiring] Application System Technical Analyst Staff @Intermountain Health

Role Description

This position is responsible for performing standard‑level work supporting information technology applications through planning, designing, implementing, maintaining, and providing ongoing optimization and support. The role partners with operational and technical stakeholders to ensure assigned systems effectively support business and clinical workflows. This position contributes to system reliability, usability, and continuous improvement by addressing issues, supporting enhancements, and ensuring systems align with organizational needs and standards.

The Staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). You will support a variety of applications and technologies, which may include:

• Electronic health records
• Registration
• Scheduling
• Billing and collections
• Laboratory and pathology systems
• Radiology and picture archiving and communication systems (PACS)
• Cardiovascular systems
• Pharmacy applications
• Home care and long‑term care solutions
• Population health platforms
• Consumer and patient‑facing technologies
• Enterprise resource planning systems
• Workforce scheduling
• Time and attendance systems
• Customer relationship management tools

Qualifications

• Proficiency in Microsoft Office Suite applications, including Excel with pivot tables, Visio, Project, PowerPoint, and Word.
• In-depth business and application knowledge.
• Experience with system analysis and operating systems.
• Strong analytical skills, including the ability to assess needs, document findings, define problems, collect data, establish facts, and draw valid conclusions.
• Effective written communication skills for correspondence and process documentation.

Requirements

• Minimum of two years of work experience, OR actively working toward a bachelor’s degree with four years of experience in a related area.
• Certification in one or more Epic applications and the ability to maintain those certifications.

Benefits

• Generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.