[Hiring] Application Specialist - IT @SkinSpirit
Application Specialist - IT @SkinSpirit
Information Technology
Salary usd 70,000 - 87..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 1wk ago

[Hiring] Application Specialist - IT @SkinSpirit

1wk ago - SkinSpirit is hiring a remote Application Specialist - IT. πŸ’Έ Salary: usd 70,000 - 87,000 per year πŸ“Location: USA

Role Description

The Application Specialist is responsible for supporting our primary line of business application, Zenoti. This includes:

  • Responding to support calls from staff
  • Debugging and resolving issues in the software
  • Submitting tickets to vendors
  • Educating staff on processes
  • Configuration of the platform
  • Providing remote and onsite support to deploy and troubleshoot hardware and software
  • Maintaining clear communication, timely response, and teamwork

Qualifications

  • High School Diploma required; Bachelor's degree in Information Technology, Information Systems, Business or a related field is a plus
  • 2+ years of experience working in a retail or corporate environment required
  • 1+ years of experience working with medical spa software desired; Zenoti, Modmed, Patient Now or Boulevard experience is a strong plus
  • Strong problem-solving, critical thinking and decision-making skills
  • Excellent customer service skills
  • Demonstrated ability to learn quickly and work effectively in a fast-paced, rapidly changing environment
  • Good communication skills, including writing, speaking and active listening
  • Project management skills, including organization, planning, time management and prioritization
  • Self-motivated and able to work independently and with the IT team
  • Demonstrated general IT aptitude and basic troubleshooting skills
  • Proficiency in Office applications, including but not limited to Excel, Word, Outlook, and Teams

Requirements

  • Maintain and configure the Zenoti platform and other software platforms in coordination with other department members
  • Stay current in the knowledge of the various platform functionality
  • Training of the application to internal staff members
  • Setup, manage, and maintain testing environment in coordination with other department members
  • Create and maintain documentation for processes, configuration, and end user training
  • Maintain change log entries for significant changes to any IT system
  • Identify product usability issues and work with department members to develop solutions
  • Communicate staff feedback to the department head
  • Participate in meetings and calls with vendors
  • Troubleshoot and resolve end-user support requests with a high level of responsiveness
  • Participate in IT projects, including the design and deployment of new IT systems and services
  • Support IT department’s responsibilities in clinic expansion and build out
  • Manage and maintain IT hardware and software support systems as delegated
  • 5%-15% travel required based on business need
  • Other duties as assigned

Benefits

  • Competitive benefits package
  • Generous employee discounts
  • Friends & Family discounts
  • Beautiful working environment with a stellar team
  • Paid holidays
  • 401k plan with a company match program
  • Medical, Vision, and Dental insurance for full-time employees
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Application Specialist - IT @SkinSpirit
Information Technology
Salary usd 70,000 - 87..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 1wk ago
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 160,000+ Remote Jobs
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 160,000+ Remote Jobs
Γ—

Apply to the best remote jobs
before everyone else

Access 160,000+ vetted remote jobs and get daily alerts.

4.9 β˜…β˜…β˜…β˜…β˜… from 500+ reviews
Unlock All Jobs Now

Maybe later