[Hiring] Application Administrator @Lee County Clerk of Court and Comptroller

Role Description

Are you passionate about keeping critical applications running smoothly, securely, and efficiently? Join our Innovation and Technology Department as an Application Administrator, where your expertise will help maintain the stability and security of the agency’s core systems. In this role, you’ll troubleshoot complex issues, manage system configurations, oversee upgrades, maintain user security, and ensure data quality across multiple environments. Your work will directly strengthen our technology operations and keep essential applications performing at their best.

In this role, you will support the Innovative Application Solutions team by:

• Troubleshoot and resolve application issues involving data, configuration, and software defects.
• Manage configuration, installation, and maintenance for assigned systems and components.
• Provide SQL administrative support and create secure user access across applications.
• Maintain detailed documentation on configurations, mappings, processes, and service records.
• Plan and execute major application upgrades, releases, and patch installations.
• Coordinate data migrations between development, testing, and production environments.
• Validate daily disaster recovery processes, including log shipping.
• Conduct quality assurance testing on both purchased and in-house solutions.
• Track incidents, changes, and problems using call logging software.
• Collaborate on project teams and be available for occasional off-hours work.

Qualifications

• Strong written and verbal communication skills.
• Solid customer service and collaborative team orientation.
• Excellent analytical thinking and detail awareness.
• Ability to prioritize effectively in fast-paced environments.
• Working knowledge of ITIL principles.
• Ability to write basic queries in MS SQL.
• Proficiency in Microsoft Project, Visio, PowerPoint, and Office tools.
• Understanding of current IT standards and best practices.

Requirements

• Associate Degree in Information Technology or 2 years of IT industry experience.
• Minimum 2 years of hands-on application administration experience.
• Technical certifications and ITIL v4 preferred.
• Equivalent combinations of experience, training, and education considered.
• This role requires a two-year minimum term and successful completion of a structured training plan.

Benefits

• Superior health care plans with low premiums.
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options.
• Generous paid time off, paid holidays, birthday leave, and volunteer time.
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle.
• We are a qualifying employer for Public Service Loan Forgiveness Program.