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People Operations and Systems Associate @The Luminos Fund

[Hiring] People Operations and Systems Associate @The Luminos Fund

Mar 31, 2025 - The Luminos Fund is hiring a remote People Operations and Systems Associate. 💸 Salary: £30,000 to £45,000 per year. 📍Location: Europe, USA, UK, Africa.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The People Operations and Systems Associate will play a key role in supporting the Global People Officer in administrative and HR-related functions while also serving as the first point of contact for basic IT support needs. This role ensures smooth HR operations, assists with HR coordination tasks, and liaises with external IT support providers for more complex technical issues.

  • Support HR processes, including but not limited to recruitment, onboarding, performance management, HR metrics, and offboarding.
  • Own and manage recruitment administration from requisition approval through offer preparation.
  • Maintain accurate employee records, ensure compliance with HR policies, and manage HR documentation.
  • Assist in benefits administration, time-off tracking, and payroll coordination.
  • Support HR initiatives, including learning and development programs and staff engagement activities.
  • Coordinate HR communications, including announcements and policy updates.
  • Manage and optimize HR systems, e.g., HRIS (Rippling), ATS (BreezyHR), performance management (Lattice), EOR and benefits platforms to ensure efficiency and accuracy.
  • Serve as the first point of contact for new hires regarding IT setup, access, and basic troubleshooting.
  • Provide first-level IT support for common issues such as login problems, system access, and basic troubleshooting.
  • Conduct 1:1 trainings on basic functions of IT tools.
  • Act as a liaison between staff and external IT support vendors for escalated IT issues.
  • Coordinate reissuance or obtaining new hardware, manage account provisioning and deactivation, and support cybersecurity best practices.
  • Investigate and make recommendations for new digital tools.

Qualifications

  • Bachelor's Degree or equivalent experience in Human Resources, Organizational Design, Information Technology, Business Administration, or a related field preferred.
  • 2+ years of professional experience in an administrative/shared services support role with a demonstrated track record of success.
  • Strong IT skills, with the ability to troubleshoot common issues and liaise with IT support providers.
  • Experience with an international/global workforce strongly valued.
  • Ability to handle sensitive information with discretion and confidentiality.
  • Advanced skills in Microsoft Office Suite.
  • Fluency in written and spoken English.
  • Proven success working remotely and collaborating with a remote workforce is strongly desired.
  • Familiarity with HR systems and processes; experience with HRIS platforms preferred.
  • Strong training and mentoring skills with an ability to coach and teach others on IT operations and HR concepts and processes.

Requirements

  • Readiness to work across time zones and language barriers to support people initiatives and new computer users.

Benefits

  • Competitive and equitable compensation for all employees, regardless of location.

Company Description

The Luminos Fund provides transformative education programs to thousands of out-of-school children, helping them to catch up to grade level, reintegrate into government schools, and prepare for lifelong learning.

  • Working in partnership with community-based organizations.
  • Scaling up its accelerated learning program to ensure all children have equal access to joyful, foundational learning.
  • To date, Luminos has helped over 377,407 children secure a second chance to learn.
  • A registered 501(c)(3) nonprofit in the United States, Luminos is working in Ethiopia, Ghana, Lebanon, Liberia, and The Gambia.
  • Supported by a range of funding partners, including Cartier Philanthropy, the Gates Foundation, UBS Optimus Foundation, and UNICEF.
  • Recognized for its achievements globally, receiving multiple awards.

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Before You Apply
📍 Be aware of the location restriction for this remote position: Europe, USA, UK, Africa
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
People Operations and Systems Associate @The Luminos Fund
Human Resources
Salary 💸 £30,000 to £45,000 per year
Remote Location
Europe, USA, UK, Africa
Job Type full-time
Posted Mar 31, 2025
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📍 Be aware of the location restriction for this remote position: Europe, USA, UK, Africa
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