[Hiring] Wire Desk Clerk @Anywhere

Role Description

The Wire Desk Associate will manage numerous, time-sensitive wire transfer requests that require 100% accuracy. This individual in this role MUST be able to process large quantities of data.

Key Responsibilities:

• Manage daily wire transfer activities to ensure time sensitive wire transfers (i.e. Payoff wires with deadlines) get processed first.
• Review documentation for completeness and accuracy to assure compliance with company wire transfer procedures and requirements.
• Enter and/or release wires in bank system(s) accurately.
• Provide timely response to customer inquiries.
• Interact with banks when required.
• Run and maintain various bank reports.
• Maintain Wire Transfer Request Log to ensure no wires are duplicated.
• Confirmation of incoming funds.
• Timely review of wire transfer requests and support documents received by various branch locations.
• Access and navigate various instances of company "Title" system (I-Closing).
• Proofread and release wire transfer entered into bank systems by others.
• Confirm successful transfer of funds and record bank confirmation numbers into Wire Transfer Request Log.
• Run end of day reports for each branch location and reconcile transferred amounts against original requests.
• Respond to internal and external customer inquiries as relates to the transfer of incoming and outgoing funds.
• Communicate with branch locations to identify and resolve issues based on the companies wiring procedures and requirements.
• Work with banks to resolve issues.
• Keep fellow team players aware of any wires on hold or expected documents.
• Additional responsibilities as assigned.

Qualifications

• High school or GED required.
• 1-year customer service experience. Escrow, Title Company, Mortgage or Banking experience preferred.
• Data entry experience required.
• Must have excellent oral and written communication skills.
• Strong PC skills required.
• Excellent interpersonal and time management skills.
• Must be able to adhere to appropriate company policies and procedures.
• Must be able to identify internal and external customer requirements and expectations.
• Must be detail focused and possess excellent follow up skills.
• Superior organizational skills.

Company Description

Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate.

• Anywhere Real Estate is a publicly traded company and a global provider of real estate services.
• It franchises and owns several of the industry's leading real estate brands and brokerages.
• Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States.
• We support nearly 1 million home sale transactions annually.
• Our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.