[Hiring] Virtual Financial Aid Disbursements and R2T4 Specialist @Aquila Software Group

Role Description

Reporting to the Virtual Financial Aid Disbursement and Drops Team Lead, we are hiring a Virtual Financial Aid Disbursements and R2T4 Specialist to join our Virtual Financial Aid Office. As our new Virtual Financial Aid Disbursements and R2T4 Specialist, you will play a critical role in ensuring federal student aid is processed accurately, compliantly, and on time for the schools we support. You will manage financial aid disbursements, Return to Title IV (R2T4) calculations, refunds, and related processes while partnering with school administrators to resolve day-to-day financial aid questions and maintain compliance with federal regulations. Working across multiple systems and supporting a portfolio of assigned schools, you will help ensure financial aid operations run smoothly through careful auditing, attention to detail, and a commitment to accuracy.

This is a remote role open to candidates anywhere in the United States. While candidates in any U.S. time zone are welcome to apply, working hours should align primarily with the Eastern Time zone.

Qualifications

• The financial aid expertise. You have experience administering federal financial aid and a strong understanding of Title IV regulations, including disbursements, Return to Title IV (R2T4) calculations, and refund processing.
• The technical skills. You are comfortable working across financial aid and student information systems to manage complex processes and maintain accurate records.
• The attention to detail. You take pride in producing accurate work and have a disciplined approach to reviewing, auditing, and validating information before it is finalized.
• The communication skills. You build positive working relationships with school administrators, colleagues, and, when needed, students and families.
• The mindset. You are self-motivated, curious, and comfortable working independently in a remote environment while knowing when to ask questions or seek guidance.

Requirements

• Ensure timely and accurate financial aid disbursements. You will process federal Title IV aid disbursements, ensuring funds are released accurately, on schedule, and in compliance with federal regulations and school requirements.
• Manage withdrawals and refund processing. You will perform Return to Title IV (R2T4) and institutional refund calculations, process student withdrawals, and ensure all required documentation and reporting are completed accurately.
• Partner with schools to support day-to-day operations. You will serve as a trusted resource for your assigned schools, responding to questions, providing guidance on financial aid processes, and helping resolve operational issues.
• Maintain quality and compliance. You will audit your work, identify discrepancies, and ensure financial aid records remain complete, accurate, and aligned with regulatory requirements.
• Collaborate and continuously improve. You will work closely with your team to share knowledge, provide coverage across assigned schools, and contribute to process improvements.

Benefits

• Meaningful impact. Your work will help schools administer federal aid accurately and efficiently, ensuring students receive the support they need while maintaining compliance with complex regulations.
• Develop your expertise. You will join a team that values learning and sets you up for success through structured onboarding, hands-on shadowing, and ongoing collaboration.
• A collaborative remote team. You will be part of a close-knit, cross-trained team that shares knowledge, supports one another, and works together to ensure consistent service and coverage for every client school.

Company Description

Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU].

Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win.

Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences.