[Hiring] Validation Review Specialist @Ingo Payments

Role Description

As a Validation Review Specialist with Ingo Money, you will play an important role in a growing financial services organization focused on moving money quickly and securely.

Working within our check verification environment, you will be responsible for:

• Reviewing and validating financial information.
• Identifying discrepancies and helping prevent check fraud.
• Ensuring accuracy and efficiency for clients and customers.

The ideal candidate is detail-oriented, dependable, comfortable learning new systems, and able to work independently in a fast-paced environment while knowing when to ask for assistance.

Qualifications

• Strong data entry skills; 10-key experience is preferred.
• Knowledge of MICR information and different check types is a plus.
• Basic working knowledge of computers and Windows applications.
• Ability to learn new systems, processes, and procedures quickly.
• Comfortable working in a fast-paced environment with changing priorities.
• Strong attention to detail and commitment to accuracy.
• Ability to remain calm and professional during high-volume or stressful situations.
• Ability to multitask and move efficiently between different queues and assignments.
• Ability to work independently while recognizing when guidance or assistance is needed.
• Must be available to work a flexible, rotating schedule, including some weekends and holidays as needed.
• Weekends are paid at a premium rate.

Requirements

• High school diploma, GED, or equivalent required.
• At least 1 year of customer service experience preferred.
• Banking, check-cashing, financial services, or related experience is a strong plus.

Benefits

• This is a great entry-level opportunity for someone looking to build experience in financial services, banking operations, transaction processing, fraud prevention, and customer support while joining a growing organization.