[Hiring] Underwriter II @Truist

Role Description

Evaluate and underwrite and contract retail loan applications under approved fraud, loan processing policies for credit approval and facilitate the creation in the system of the correct loan promotion and loan documents for execution. Provide perfect client experience (PCE) to approved dealers necessary to build and maintain lending relationships within the risk guidelines of Sheffield and TRUIST. Assist dealers in all aspects of financing procedures, policies and options. Effectively exhibit the perfect client experience behavior during outbound and inbound calls with external dealer/customer clients.

• Process and decision credit applications to include some larger dollar requests, as needed, and assess risk of applicants consistent with Sheffield Loan Processing policies.
• Make credit decisions within Sheffield's service level agreement (SLA) time range of receipt of application and other pertinent data, as needed, to properly ascertain the risk.
• Field and service dealer/customer client questions relating to underwriting, operational or procedural details including promotional offerings, policies, incentives, lien perfection and other general information.
• Provide various direct mailings of current programs to dealers, as needed, in effort to develop relationships.
• Carry out dealer penetration and relationship building initiatives through tele-consulting, visiting dealer meetings and open houses.
• Maintain working knowledge of the products that Sheffield finances and knowledge of manufacturer's suggested retail prices (MSRPs).
• Assist in the development, implementation and execution of new policies, procedures and processes related to loan processing.
• Assist management and other departments, on an as needed basis, with periodic operational, regulatory, credit research, fraud research and other projects, which do not violate separation of duties principles.
• Represent Sheffield at various trade shows, dealer open houses and dealer meetings.
• Assist in managing fraud and mitigating Bank Secrecy Act/Anti-Money Laundering (BSA/AML) risk by following approved policies.
• Follow underwriting and scorecard processes to include properly documenting accounts, using the correct mitigating factors when adjudicating credit.
• Correctly calculate long-term value (LTV) and advance rates under OEM approved guidelines.

Qualifications

• High School diploma or equivalent
• Three years of retail finance experience particularly related to underwriting loans for a dealer network
• Strong decision making and organizational skills
• Excellent verbal and written communication skills
• Strong customer service skills both to internal and external clients
• Demonstrated problem-solving skills
• Ability to work effectively in a fast-paced environment
• Ability to multi-task and take on projects to assist the department with initiatives
• Ability to understand larger loan requests and underwrite the request in a timely fashion
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Requirements

• Bachelor's degree (Preferred)
• Advanced computer skills (Preferred)
• Sales effectiveness (Preferred)

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment
• Tax-preferred savings accounts
• 401k plan
• No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment
• 10 sick days (also prorated)
• Paid holidays
• Potential eligibility for defined benefit pension plan, restricted stock units, and/or a deferred compensation plan