[Hiring] Treasury Management Specialist @Climate First Bank

Role Description

We’re seeking a Treasury Management Specialist who’ll be a part of our Deposit & Treasury Operations team and will serve as the subject matter expert for treasury products and services. You will uphold and enhance our standards for exceptional support provided for both business Online Banking clients and branch staff. You will:

• Monitor the onboarding and training of business online banking clients.
• Manage the account and customer reviews.
• Report reviews processes and assist with escalations through researching online banking and TM service issues to resolution.

Qualifications

• Minimum of 5+ years of progressive experience within treasury operations.
• Experience primarily in banking sales, service, and management, ideally supported by an AAO certification.
• Jack Henry Silverlake experience preferred.

Requirements

• Assist with risk assessments & help achieve positive audit outcomes.
• Ensure that clients are notified annually regarding updates to NACHA rules and regulations.
• Ensure reports are reviewed for service usage and transaction limits to identify underutilized services and reduce fraud risk.
• Review increase logs for TM services to ensure approvals are documented and updated as required.
• Develop and improve procedures, welcome packets, and TM forms to promote efficiencies and reduce risk.
• Create and update reports within the Reporting Model System and BI, especially those to monitor and review Treasury Management Clients and services to ensure ACH services which require compliance with NACHA regulations.
• Ensure efficient management of the daily operations for the department including business internet banking, ACH originators, Merchant Capture (RDC), wire originators, Bill Pay, Check/ACH Positive Pay, Insured Cash Sweep, and Lockbox.
• Review customer requests, schedule new payments, modify existing payments, process returns, process wires, and balance the originated entries.
• Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
• Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
• Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

Benefits

• Compensation: In addition to the base salary, this position may be eligible for an annual bonus, incentives, and equity.
• Health Coverage: 100% employer-paid for employees; employer contribution for dependents.
• Medical, Dental & Vision Insurance.
• Health Savings Account (HSA).
• Free Telemedicine access via Teladoc.
• 401(k) with 6% Employer Match — No Vesting Period.
• Employee Stock Options.
• Exclusive Employee Banking Perks.
• 0% Financing for Employee Solar Loans.
• Employee Only Mortgage Product with exclusive interest rates and terms.
• 0% Financing for Eligible Electric Vehicles (EVs).
• Referral Incentives.
• Generous Paid Time Off: 2–4 Weeks of Vacation based on officer level plus additional tenure-based time.
• 64 Hours of Paid Sick Time for all full-time employees.
• Company-Paid Life Insurance.
• Short- & Long-Term Disability Insurance.
• Voluntary Life, Accident & Critical Illness Coverage.
• Employee Assistance Program (EAP) with free counseling, legal, and financial services.

Work Environment

• Remote role within the United States; Eastern Standard Hours.
• Occasional U.S. travel for company events.
• Tobacco-Free employer; all employees must affirm to be non-smokers or affirm commitment to cessation within 90 days of offer acceptance.
• Sustained standing and sitting, frequent communication (speaking and listening), and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.