[Hiring] Sr. Strategic Finance Manager @Zapier

Role Description

We're looking for a Sr. Strategic Finance Manager - Self Serve and New Products to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses. This is a unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business. You’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership. You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team.

About You

• 6-8+ years of experience in FP&A, strategic finance, or a related analytical role, ideally at a product-led or self-serve SaaS company.
• Deep understanding of the dynamics of a self-serve business: churn, contraction, expansion, net new revenue, and the full funnel from visitor to signup to paid conversion to upgrade.
• Proficient in SQL and comfortable pulling and manipulating data yourself rather than waiting on a BI team or data analyst.
• Effective in environments where ownership is distributed; able to build relationships and drive alignment across product, marketing, engineering, and finance.
• Comfortable with ambiguity and energized by building something from scratch, including new processes and analyses.
• Strong communicator who can translate complex analysis into clear recommendations for finance leadership and cross-functional business partners.
• Good judgment with a bias toward surfacing issues and opportunities proactively.

Things You'll Do

• Serve as the dedicated finance partner for Zapier's self-serve business, working across the Chief Product Officer, SVP of Marketing, and CFO.
• Build and own the forecasting, reporting, and analytical infrastructure for self-serve, defining what good looks like.
• Analyze the self-serve funnel end-to-end: from top-of-funnel acquisition through activation, conversion, expansion, and retention.
• Own self-serve unit economics and provide perspective on key levers, pricing, packaging, churn reduction, and growth investments.
• Use SQL and other tools to self-serve data and build analyses that drive decisions.
• Proactively surface trends, risks, and opportunities to senior leadership.
• Partner with product and engineering teams to understand how product changes impact financial outcomes.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process.

Application Deadline

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.