[Hiring] Site Payments Supervisor @ICON plc

Role Description

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise. As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

The Site Payments Manager is responsible for oversight and management of the Site Payment Analyst group, across all therapeutic areas in a specific region.

Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability. Key responsibilities include:

• Functional Oversight of SPAs in assigned region
• Primary escalation point of contact for payment related inquiries raised by study team members and regional SPAs
• Oversee training for new/incoming regional SPAs
• Work with Global Site Payment Manager for resourcing and assignments within associated region
• Provide insight for regional perspective related to budget templates, Payment Exhibits in the CTAs, and configuration of Subject Visit from EDC report
• Ensure consistency in regional Site Configuration in vendor payment system
• Ensure alignment of Site Payment processes and approach globally
• Oversee regional SPA compliance, to ensure payments are approved on time
• Lead regional SPA team meetings

Qualifications

• Bachelor's degree in finance, accounting, business, or a related field
• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry
• Strong analytical skills with attention to detail and a focus on accuracy
• Excellent communication and interpersonal skills to effectively manage relationships with internal teams and external stakeholders
• Ability to work independently and manage multiple priorities in a fast-paced environment

Requirements

• Solid pricing and investigator payments experience
• Ability to manage competing priorities and develop your team

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways
• Benefits may vary depending on role and location