[Hiring] Senior Underwriting Consultant @Manulife

Role Description

This is a remote role open to any location in continental US.

The Senior Underwriting Consultant is responsible for evaluating applications of the highest financial impact and complexity. The incumbent will analyze decisions without compromising overall underwriting policies and should have the ability to work independently and guide more junior colleagues.

Position Responsibilities:

• Identify and provide solutions to work-related problems and issues (i.e. Work flow, systems).
• Negotiate and manage time and resources to meet deadlines and service times.
• Provide training and act as an information resource for more junior underwriters.
• Process all aspects of auditing, formal appeal reviews, and contestable claim review.
• Audit applications underwritten to ensure underwriting decisions, correspondence, and administrative processing have been followed in accordance with established guidelines and policies.
• Audit medical record summaries to ensure documentation is in accordance with established guidelines.
• Assist management with various research projects pertaining to risk assessment.
• Process formal underwriting appeals and complaints.
• Review underwriting fraud referrals for appropriateness and assist management with book of business reviews.
• Review contestable claims for potential misrepresentation during underwriting.
• Maintain good relationships within a self-directed team environment.
• Project a professional image and serve as an example to junior staff.
• Manage all aspects of underwriting process for most complex cases.
• Serve as a subject matter expert for more junior colleagues and management.

Qualifications

• College graduate or business equivalent.
• Preferably 7 or more years of underwriting experience or exposure.
• Strong knowledge of underwriting function; sound knowledge of John Hancock's various businesses.
• Strong knowledge of referral areas.
• Strong organizational, communication, and interpersonal skills.
• Strong analytical skills; ability to define, research, and resolve problems.
• Excellent ability to create and maintain customer relationships.
• Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus.
• Strong ability to comprehend, retain, and apply current technical information to daily work issues.
• Strong knowledge of company plans, riders, benefits, and illustrations.
• Strong knowledge of medical science, technology, and terminology and their impact on morbidity.

Benefits

• Opportunity to learn and grow the career you want.
• Flexible environment where well-being and inclusion are prioritized.
• Participation in incentive programs and earn incentive compensation tied to business and individual performance.
• Wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions).
• Generous paid time off program in the U.S., including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year.
• Full range of statutory leaves of absence.

Company Description

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

At Manulife/John Hancock, we embrace our diversity and strive to attract, develop, and retain a workforce that is as diverse as the customers we serve.