[Hiring] Senior Processor @Planet Home Lending

Role Description

The Senior Processor is responsible for the gathering and review of loan documentation that meets Federal, State, and Investor requirements to prepare for underwriting review and loan closure. As a Senior, this role mentors junior staff and assists with issue escalation.

• Manages a pipeline of mortgage loans.
• Reviews file submissions for accuracy and completeness.
• Verifies that all required documents are properly located in the loan files.
• Performs initial review of income, credit report, and assets to ensure lender guidelines are met.
• Requests and follows up on all outstanding items with borrowers.
• Trains and mentors processor staff.
• Acts as issue escalation point of contact.
• Elevates issues to manager as needed.
• Maintains high level of customer service by being proactive in communicating with borrowers and team members.
• Provides clear, effective communication with borrowers and team members when completing file-related activities.
• Understands and ensures all compliance and regulatory requirements are adhered to according to federal and state laws and regulations as well as company guidelines.
• Submits completed loan package to Underwriter for review and approval.
• Submits completed loan package to Closing upon final review.
• Ensures the loan origination system is kept up to date with current and accurate information.
• Miscellaneous duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum four (4) years of mortgage processing experience with a variety of investors (FNMA, FHLMC, FHA, VA, USDA).
• Knowledge of Regulation B compliance.
• Experience with and ability to navigate agency guidelines.
• Effective written and verbal communication skills.
• Ability to collaborate effectively with team.
• Working knowledge of mortgage loan documents, loan origination program, and underwriting guidelines.
• Demonstrates a commitment to quality customer service.
• Strong attention to detail.
• Well organized with the ability to multi-task.
• Demonstrates strong time management skills with the ability to meet deadlines.
• Works well with others.
• Proficient in all compliance-related regulations including RESPA and TRID.
• Strong mathematical skills.
• Strong PC skills (MS Office products) and experience with mortgage origination systems. Encompass experience preferred.
• If applicable, maintain individual licenses as required per state regulations/SAFE Act.

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Sustain predictable work attendance.
• Communicate with others.
• Frequently stand, walk, sit, and use arms, hands, and fingers to reach, handle, or touch.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required include close vision and the ability to adjust focus.

Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• 3 comprehensive Cigna or Kaiser medical plans.
• Dental and vision insurance.
• Short term and long-term disability insurance.
• Basic life insurance.
• 401(k) plan.
• 11 employer paid holidays.
• Supplemental benefits including life insurance, critical illness, and accident plans.