[Hiring] Senior Pricing & Contracts Administration Analyst @Isomedix Operations Inc. (US)

Role Description

The Pricing and Contract Administration Senior Analyst is responsible for implementation and accuracy of pricing for all US, Canada Facilities that are part of the AST business unit. This role provides support and information to STERIS Senior Management, Corporate Accounts, Sales, Marketing, and Site Operations and is responsible for gathering, analyzing, and interpreting data. The Senior Analyst will manage Internal & External Audit Requests and prepare reporting that identifies patterns and trends to guide strategies for growth and customer satisfaction. The Senior Analyst must have a working knowledge of AST contracts and be able to proactively identify opportunities to enhance STERIS pricing systems to meet the evolving needs of the business.

This is a fully remote role that requires U.S. travel, approximately 5-15% annually, with occasional travel (about once every 1-2 months) to meet with Site Operations and attend pricing-related meetings.

What You'll Do as a Senior Pricing & Contracts Administration Analyst

• Support and manage pricing inquiries as part of the Global Sales Operations Team.
• Review pricing requests for compliance with STERIS pricing policies and existing contracts.
• Develop and maintain work instructions for the department.
• Create ad hoc reports and utilize STERIS information systems to support pricing and contract data needs.
• Provide recommendations and subject matter expertise for special pricing situations and promotions.
• Collaborate with STERIS Business systems and Transformation Team for special pricing and contract initiatives.
• Provide training support to Site Operations regarding Pricing Administration.
• Propose modifications to processes and systems for efficiency and evolving business needs.
• Identify reporting opportunities for advanced analytics to enhance STERIS pricing systems.
• Coordinate and participate in special projects.

Qualifications

• Bachelor’s degree required.
• 4+ years of experience in Customer Service or analytical role required.
• 2+ years of experience with a CRM required.
• Advanced proficiency in Excel required.
• Residency in the U.S. Eastern Standard time (EST) zone.

Requirements

• Minimum of two years STERIS experience preferred.
• Superior analytical, data interpretation, and problem-solving skills.
• Strong initiative skills.
• Ability to articulate issues and ideas to all levels of the organization.
• Excellent verbal communication and business writing skills.
• Ability to think critically about proposed programs or process changes.
• Ability to review inquiries and prioritize urgency.
• Demonstrate initiative by balancing multiple projects and meeting deadlines.
• Ability to work independently in a dynamic environment.
• Build and maintain positive relationships with internal customers and team members.
• Strong technical skills, including understanding relational databases.

Benefits

• Market Competitive Pay
• Extensive Paid Time Off and (9) added Holidays
• Excellent Healthcare, Dental, and Vision benefits
• Long/Short Term Disability Coverage
• 401(k) with a company match
• Maternity & Parental Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued education programs
• Excellent opportunities for advancement in a stable long-term career