[Hiring] Senior Manager, Billing and Collections @NTT Global Data Centers

Role Description

The Senior Manager, Billing and Collections is a global strategic finance role responsible for driving the organization’s billing and accounts receivable operations with a focus on accuracy, efficiency, and financial performance. This role ensures timely and precise preparation, reconciliation, and reporting of invoices, while maintaining compliance with organizational policies, financial regulations, and client requirements.

In addition, the Senior Manager oversees accounts receivable collections, developing and executing strategies to optimize cash flow, reduce outstanding balances, and maintain strong client relationships. Acting as a key partner to both finance and operational teams, this role combines analytical expertise, process improvement, and stakeholder engagement to enhance the organization’s financial health and operational effectiveness.

The position requires a hands-on, results-driven approach, balancing assertive collections practices with professionalism, cultural competence, and client sensitivity.

Qualifications

• Strong financial acumen and analytical skills, with the ability to translate operational metrics into strategic insights.
• Proven leadership experience building high-performing teams and fostering a culture of accountability, innovation, and collaboration.
• Excellent communication and stakeholder management skills, with the ability to influence senior leadership and cross-functional teams.
• Deep knowledge of billing, accounts receivable, credit management, and financial reporting processes.
• Strong understanding of regulatory, compliance, and accounting standards impacting billing and collections operations.
• Demonstrated ability to drive process improvements, leverage technology, and implement best practices in finance operations.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Professional certifications such as CPA, CA, CIMA, CMA, ACCA, ACA or equivalent are preferred.
• 10+ years of experience leading billing, collections, or finance operations functions in complex or global organizations.
• Proven track record of strategic leadership, driving process transformation, automation, and cross-functional collaboration.
• Demonstrated experience influencing senior stakeholders and providing actionable financial insights to guide business decisions.
• 5+ years of leadership experience managing high-performing teams, including hiring, mentoring, and developing talent.
• Experience in billing system implementations, upgrades, and leveraging technology to optimize finance processes.
• Strong knowledge of accounting standards, internal controls, and compliance frameworks relevant to Billing and Receivables.

Benefits

• Base salary for this position is $158,100.00 - $225,900.00.
• All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
• Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.