[Hiring] Senior Financial Systems Administrator @Vercel

Role Description

We're looking for a Financial Systems Administrator to join our Finance Transformation team as the day-to-day owner of our finance tech stack and the team’s resident builder for how AI transforms our work. You'll partner with our team to keep our systems running:

• Triaging and resolving production support issues
• Administering NetSuite
• Supporting the broader stack (Zip, Stripe, Ramp, Navan, and more) from simple provisioning requests to complex root-cause troubleshooting
• Becoming our team's SME on Serval, our AI-powered ticketing system
• Owning the roadmap for how we use it to automate support

This is a build role. Vercel is a fast-growing AI company, and we want our own team to work like one. You’ll help us evolve from a pure project-management function into a technical team that ships, building agents and tools that automate our workflows.

If you enjoy rolling up your sleeves to both keep the lights on and build the thing that means you never have to flip that switch manually again, this role is for you!

If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote.

Qualifications

• 5+ years of experience in financial systems administration and support, with deep hands-on experience in NetSuite administration
• Comfortable owning a shared ticket queue and juggling multiple concurrent systems and stakeholders without losing momentum
• Hands-on experience using AI tooling to build practical solutions or automate real workflows
• Solid understanding of finance business processes, especially procure-to-pay (P2P) and record-to-report (R2R)
• Able to troubleshoot complex, cross-system issues end-to-end, identify root causes, and communicate clearly with both technical and non-technical stakeholders
• Inherently curious; you enjoy learning new systems, poking at edge cases, and finding the more automated way to do things
• Comfortable operating autonomously in a dynamic, fast-paced environment
• Available to work standard hours of 9:30 p.m.–6:00 a.m. IST to support PST stakeholders, with extended PST-aligned hours during month-end close

Requirements

• NetSuite certifications (Administrator, SuiteFoundation, or SuiteCloud Developer) — huge plus, especially paired with strong SuiteScript and workflow customization experience
• Experience working for private companies that want to operate with public company standards
• Familiarity with integrations and data flows between core finance systems — billing, payments, procurement, and close
• Ability to read and write basic SQL queries

Benefits

• Competitive compensation package, including equity
• Inclusive Healthcare Package
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
• Flexible Time Off
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
• The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role