[Hiring] Senior Director of Revenue Cycle Assurance & Analytics @Brightli

Role Description

Are you a strategic healthcare revenue cycle leader who thrives on solving complex financial challenges and driving measurable organizational impact? Join our compassionate, collaborative team and play a critical role in protecting the financial health of a mission-driven behavioral healthcare organization. In this leadership opportunity, you will help maximize reimbursement accuracy, strengthen revenue integrity, improve payment performance, influence executive decision-making, and develop innovative solutions that support our ability to serve individuals and communities in need.

The Senior Director of Revenue Cycle Assurance & Analytics provides enterprise-wide leadership and oversight of revenue integrity, payment accuracy, accounts receivable analytics, reimbursement assurance, and billing compliance activities. This role develops scalable controls to identify and prevent revenue leakage, improves reimbursement outcomes, oversees payment integrity functions, and supports financial reporting accuracy.

The position collaborates closely with:

• Accounting
• Finance
• Compliance
• Managed Care
• Information Technology
• Clinical Operations
• Executive leadership

Springfield offers an exceptional quality of life with a strong sense of community, affordable living, outdoor recreation, and a thriving healthcare sector.

Key Responsibilities

• Lead enterprise-wide revenue cycle assurance, billing integrity, and reimbursement optimization strategies across multiple states, service lines, and payer markets.
• Develop and implement automated controls that identify revenue leakage, billing errors, payment variances, and compliance risks before they impact financial performance.
• Direct programs for underpayment identification, recovery, and prevention while ensuring timely resolution of overpayments, credit balances, and reimbursement discrepancies.
• Partner with Managed Care, Finance, Accounting, Compliance, Information Technology, and Operational leaders to improve reimbursement outcomes and resolve systemic payer issues.
• Analyze reimbursement methodologies, payer contracts, fee schedules, and payment trends to ensure accurate reimbursement and revenue capture.
• Oversee accounts receivable analytics, valuation reviews, reserve analysis, collectability assessments, and revenue performance reporting.
• Monitor payment posting operations and establish enterprise standards for accurate posting, reconciliation, cash application, and remittance processing.
• Lead initiatives that improve automation, scalability, and operational efficiency across revenue cycle functions.
• Translate complex reimbursement regulations, payer requirements, and financial risks into actionable workflows, system requirements, and organizational strategies.
• Support month-end, quarter-end, and year-end financial activities through revenue analysis, reserve support, and audit collaboration.
• Develop executive-level reporting that highlights reimbursement trends, revenue risks, financial opportunities, and operational performance metrics.
• Recruit, mentor, and develop high-performing leaders, analysts, and revenue cycle professionals while fostering a culture of accountability, innovation, and continuous improvement.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Healthcare Administration, Information Systems, Analytics, or a related field required and a minimum of five (5) years of management experience.
• Master's degree in Business Administration, Healthcare Administration, Accounting, Finance, Information Systems, or a related discipline strongly preferred and a minimum of three (3) years of management experience.
• Minimum of ten (10) years of progressive experience in healthcare revenue cycle, reimbursement, patient financial services, revenue integrity, payment integrity, healthcare finance, or related functions.
• Minimum of five (5) years of progressive leadership experience managing leaders, analysts, or complex multifunctional teams.
• Demonstrated experience within large healthcare systems, national provider organizations, revenue cycle service organizations, or similarly complex healthcare enterprises.
• Significant experience with multistate Medicaid reimbursement and behavioral healthcare reimbursement.
• Experience leading payment integrity, underpayment recovery, payment variance, revenue assurance, or accounts receivable analytics programs.
• Experience supporting net patient revenue analysis, reserve calculations, financial close processes, and external audit activities.
• Experience overseeing payment posting, cash reconciliation, credit balance management, or related financial operations.
• Demonstrated success designing and implementing automated revenue cycle controls and analytics solutions.
• Experience with both facility and professional billing models strongly preferred.

Requirements

• Strong knowledge of healthcare reimbursement methodologies, payer contracts, revenue cycle operations, and financial reporting principles.
• Ability to evaluate large data sets and translate findings into operational improvements and executive recommendations.
• Excellent leadership, communication, presentation, and cross-functional collaboration skills.
• Strong project management, process improvement, and change management capabilities.
• Ability to explain complex financial, operational, reimbursement, and compliance matters to diverse audiences.
• Skilled in developing scalable workflows, controls, analytics, and reporting solutions.
• Ability to influence stakeholders across Accounting, Finance, Revenue Cycle, Compliance, Information Technology, Clinical Operations, and Managed Care functions.
• Ability to travel as needed.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost.
• Mileage Reimbursement – Company paid for work functions requiring travel.
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition.
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce.
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life.
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more.
• Top-notch training: initial, ongoing, comprehensive, and supportive.
• Career mobility: advancement opportunities/promoting from within.
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as a human being, and encourages your health and happiness.

Company Description

Brightli is on a mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, advocate for increased access to mental health and substance user care in our communities, and evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.