[Hiring] Senior Billing Manager @Husch Blackwell

Role Description

The Senior Billing Manager is responsible for the strategic leadership and overall management of the Billing Department across all office locations. This role requires a visionary leader who can handle complex billing issues with broad conceptual judgment and initiative, has a strong background in process review and improvement, combined with strong people management skills to help drive the department towards achieving organizational goals with minimal direction.

• Strategic Leadership
  • Develop and implement strategic plans for the Billing Department to align with the firm's overall objectives.
  • Lead initiatives to improve billing processes, enhance efficiency, and ensure the department is leveraging the latest technology and best practices.
  • Support and develop Managers and their teams to maintain performance and processes while increasing skills.
  • Lead the evaluation, implementation, and optimization of technology solutions, workflow automation, and artificial intelligence tools to improve operational efficiency, data quality, productivity, and the overall billing experience.
  • Interact with Partners to understand and troubleshoot complicated billing issues and any pain-points.
  • Identify and address areas for improvement within the billing function to drive continuous improvement and operational excellence.
  • Collaborate with all firm leadership to enhance efficiency, client experience, and improve firm revenue cycle operations.
• Management and Coordination
  • Audit the work of the billing function to ensure accuracy and compliance.
  • Supervise and mentor Billing Managers, fostering a collaborative and high-performance team environment.
  • Assist with the coordination of workflow within the billing department to ensure timely and accurate billing processes.
  • Oversee the ongoing management of matters with upon-completion dates, ensuring dates are accurate, regularly reviewed, and updated to support timely billing and inventory management.
  • Partner with Billing Managers, attorneys, and Firm Leadership to proactively identify and address aged WIP, unbilled inventory, and other revenue cycle risks, driving timely conversion of WIP to billed and collected revenue.
  • Collaborate with Receivables team to manage and report on inventory for the firm.
• Complex Billing Issues
  • Lead projects that require broad conceptual judgment, initiative, and the ability to address and resolve complex billing issues.
  • Serve as the point of escalation for complex billing inquiries and disputes, providing expert guidance and resolution.
• Billing Process Administration
  • Assist with the administration of the billing process, including month-end closing procedure.
  • Ensure the timely and accurate distribution of proformas and accompanying reports.
  • Supervise the review and processing of proformas returned from attorneys into the accounting system.
• Reporting and Data Management
  • Review various reports to administer deadlines and maintain data integrity, requiring continuous follow-up.
  • Provide assistance with building and maintaining billing templates to ensure consistency and accuracy.
  • Perform other duties as assigned by the CFO or Director of Revenue Cycle Operations.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; or a combination of education and equivalent work experience required.
• Minimum of 7 years of management experience in a related field, with a focus on billing and financial management.
• Demonstrated leadership experience with a proven track record of driving strategic initiatives and managing high-performing teams.
• In-depth knowledge and understanding of accounting principles in a service organization.
• Proficiency with Microsoft Office Suite required.
• Experience with Elite 3E or other billing software preferred.

Requirements

• Key Competencies
  • Strategic Vision: Ability to develop and implement long-term strategic plans for the Billing Department.
  • Leadership: Strong leadership skills with the ability to inspire and motivate a team.
  • Problem-Solving: Excellent problem-solving skills with the ability to handle complex billing issues.
  • Communication: Strong verbal and written communication skills.
  • Technical Proficiency: Advanced technical skills, particularly in billing software and financial systems.

Benefits

• Employees are entitled to compensation commensurate with skill and experience.
• The exact compensation will vary based on skills, experience, location, and other factors permitted by law.
• Expected compensation ranges for this position in various states and jurisdictions are as follows:
  • State of California: $120,000- $244,000
  • State of Colorado: $110,000- $196,000
  • State of Connecticut: $95,000- $241,000
  • State of Illinois: $108,000- $210,000
  • State of Massachusetts: $120,000- $229,000
  • State of Maryland: $116,000- $176,000
  • State of Maine: $81,000- $188,000
  • State of Minnesota: $120,000- $198,000
  • Jersey City, NJ: $130,000- $236,000
  • State of New York: $111,000- $241,000
  • State of Virginia: $78,000- $227,000
  • State of Vermont: $78,000- $227,000
  • State of Washington: $116,000- $220,000
  • Washington, D.C.: $154,000- $227,000
• The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance.
• Full-time employees receive benefits including:
  • Medical and dental coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • Pre-tax flexible spending account for certain medical and dependent care expenses
  • An employee assistance program
  • Paid Time Off
  • Paid holidays
  • Participation in a retirement plan program after meeting eligibility requirements
  • And more.