[Hiring] Senior Billing Analyst @RR Donnelley

Role Description

Williams Lea is hiring for a Remote Senior Billing Analyst!

The Senior Billing Analyst is a key resource for the client’s billing team and will be responsible for all aspects of client billing including:

• Bill preparation
• Daily process administration
• Research and analysis
• Troubleshooting and problem resolution
• Reporting and special assignments

The position is also responsible for:

• Creating budget projections for clients
• Assisting in some collections
• Interpreting and communicating client billing guidelines
• Coordinating special billing arrangements

Location: Columbus, OH (remote)

Qualifications

• Associate’s or bachelor’s degree preferred with concentration in Business, Accounting, or Finance
• Strong analytical and critical thinking skills
• Minimum four years of billing experience in a law-firm or professional organization required; five years or more preferred
• Must be a team player with strong interpersonal skills
• Superior customer service and ability to work in challenging and dynamic environment
• Self-directed with a strong work ethic; capable of working independently with limited supervision
• Ability to work outside of established business hours and adjust personal schedule to meet deadlines
• Ability to multitask and meet stringent deadlines in a fast-paced work environment
• Excellent organizational and time-management skills
• Demonstrated proficiency with Microsoft Office products, MS Excel, including advanced features
• Experience working with client Document Management Systems (DMS)
• Ability to create spreadsheets, manipulate data and generate reports
• Detail oriented with excellent organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to perform well in cross-functional environment and interface effectively with senior management, vendors, and client staff
• Ability to professionally handle matters of a sensitive nature with confidentiality
• Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred
• Ability to work overtime as needed during peak or critical periods
• Ability to maintain the highest level of confidentiality

Requirements

• Perform work editing, preparing or processing legal invoices and prebills/proformas according to established procedures and guidelines
• Submit and manage rejections of electronic invoices in designated client system
• Assist customers with billing/e-billing inquiries, troubleshoot issues and follow-up with operational areas on the client side
• Understand and comply with all assigned client billing guidelines
• Meet contracted deadlines for accepting, completing, and delivering all work
• Execute accruals, budgets, and information and data requests
• Execute monthly invoices as assigned
• Provide exemplary support to client partners and Williams Lea supervisors and managers
• Provide workflow guidance to more junior team members
• Serve as value-added subject matter expert and support resource for billing staff
• Perform daily departmental duties as assigned
• Ensure the team is current on relevant billing topics and activity
• Collaborate with other financial colleagues to resolve issues
• Communicate issues and resolutions timely, effectively, and professionally
• Serve as back up to fellow team members, as appropriate
• Proactively recommend process and procedural enhancements
• Assist with updating documentation relating to special billing arrangements
• Create and maintain required spreadsheets to track/monitor various functions
• Interact with clients in person, over the phone or electronically with care and professionalism
• Complete special projects as assigned
• Adhere to Williams Lea policies in addition to client site policies
• Train new Billing Analysts/Associates

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance and other voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts