Role Description
The Senior A/R Assistant serves as a critical liaison between internal teams, sales representatives, and clients. This role is responsible for overseeing complex remits, coordinating billing and adjustments, resolving discrepancies, and supporting high-priority or special-handling client accounts. The ideal candidate demonstrates initiative, professionalism, and the ability to manage multiple deadlines in a fast-paced environment.
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Prepare, review, and process client remits and billings with a high level of accuracy
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Independently manage complex or special-handling client accounts, including discrepancy resolution
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Create, audit, and submit invoices to client portals and invoice-tracking
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Analyze payment activity, research posting issues, and coordinate corrections with internal teams
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Prepare and distribute weekly, monthly, and quarterly financial and activity reports
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Serve as a point of contact for sales representatives and clients regarding payments, adjustments, and billing inquiries
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Exercise sound judgment and discretion when handling confidential and sensitive financial information
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Assist in process improvements by identifying trends, inefficiencies, or recurring issues
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Support training or mentoring of junior team members as needed
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Communicate professionally and effectively across departments and with external partners
Qualifications
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3β5+ years of Accounts Receivable and/or Accounts Payable experience
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Demonstrated experience handling complex billing, remits, and discrepancy resolution
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Strong working knowledge of Microsoft Excel and other Microsoft Office applications
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Experience with accounting systems
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Experience with Salesforce.com or similar CRM a plus
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Advanced attention to detail with the ability to maintain accuracy under deadlines
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Strong analytical, organizational, and problem-solving skills
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Ability to prioritize, multitask, and work independently with minimal supervision
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Proven ability to de-escalate adverse or sensitive situations professionally
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Excellent written and verbal communication skills
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Team-oriented mindset with the confidence to take ownership of assigned accounts
Benefits
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Full benefit package with health, dental, vision, life and disability coverage options
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Salary Range 55K - 65K
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Generous paid time off policy and 9 paid holidays
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401(k) plan with company matching and immediate vesting