Role Description
This role will report to the Accounts Payable Manager. Responsible for vendor invoice processing and employee expense audit reviews. The ideal candidate will thrive in a fast-paced environment and provide A+ customer service to both internal and external stakeholders.
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Participate in closing AP monthly according to close schedule deadlines
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Provide 24-hour turnaround time on emails and inquiries
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Process various types of invoices: 2-way PO, 3-way PO, non-PO
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Invoice approval follow-ups
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Retrieve invoices from online portal accounts
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Managing vendor relationships and resolving any related issues
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Audit expense reimbursements exceptions in Concur expense platform to ensure compliance with company Travel and Expense policy
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Respond to staff expense inquiries and educate on T&E policy compliance, reducing noncompliant submissions
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Prepare monthly AP and T&E accruals and reconciliations as assigned
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Establish good business relationships with internal business partners to maintain smooth operations
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Participate in maintaining up to date desktop procedures
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Must be able to work both independently and on a team in a fast-paced environment
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Ensure compliance with GAAP, SOX controls, company policies, and procedures
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Communicate effectively, both orally and in writing, with all organizational levels, including senior management
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Assist with ad-hoc projects
Qualifications
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Bachelor's Degree in Accounting preferred, or related experience in accounting
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Minimum of 2 yearsβ experience in Accounts Payable and Travel & Expense
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Constantly work with a sense of urgency
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Strong interpersonal and customer service skills
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Demonstrate strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality, adherence to company policies and procedures
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Experienced with ERP accounting systems as well as Travel and Expense platforms (i.e., NetSuite, Concur, Navan, etc.)
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Proficiency in Microsoft Office Suite and related accounting applications
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Excellent communications skills, and the ability to multitask and change priorities regularly
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Strong attention to detail and accuracy
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Strategic/critical thinker
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Global company experience preferred
Benefits
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Comprehensive suite of benefits designed to help each member of our team thrive
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Voluntary healthcare coverage in countries where applicable
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Paid time off to recharge and spend time with loved ones
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Open Mentoring Program designed to create meaningful connections that support growth
Company Description
Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data β helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.
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Lead a new category of enterprise software that we call Unified-CXM.
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Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
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Create a culture of customer obsession, with trust, teamwork, and accountability.