Role Description
Under general supervision and following established practices, policies, and guidelines, provides payments indexing and posting to Patient Financial Services, performing duties which may include:
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Preparing, indexing, and posting payments
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Performing daily reconciliation
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Processing payment transfers
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Reviewing and submitting claims to payors
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Performing account follow-up activities
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Updating information on patient accounts
Position at this level requires advanced knowledge in specialized functions and a full understanding of the Revenue Cycle. Incumbents work independently and have:
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Strong Customer Service, analytic and problem-solving skills
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Ability to understand, interpret, and explain payor contracts and CSMC Billing and Collections Policy and Practices
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Capability to research, analyze and resolve complex cases and problem accounts with minimal assistance
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Ability to submit appeals and collect monies relative to physician reimbursement
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Service as a technical resource (subject matter expert) to others
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Possibility to assist other team members
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Cross-training in other Revenue Cycle functions and providing back-up coverage
In this role you will demonstrate:
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Independent responses that are timely and accurate to all requests
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Professional and courteous interaction with employees and internal and external customers
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Basic knowledge of accounting principles and healthcare billing and collection practices
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Detailed knowledge of medical terminology and coding (ICD, CPT, HCPCS, procedure, bill type, diagnosis and revenue codes)
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Understanding of regulatory and CSHS policies and procedures governing billing and collections
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Effective monitoring of assigned work queues and workload
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Adherence to documentation standards of the department
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Accurate billing of multispecialty claims within established timelines
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Understanding of payor contracts
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Successful completion of PRMPT 1
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Ability to understand and analyze different bill types and their purpose
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Ability to perform relevant mathematical calculations
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Computer competency including MS Office, Web/Vs, Emdeon and CS-Link
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Excellent verbal and written communication
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Professional and courteous demeanor
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Detail and problem-solving aptitude
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Ability to prioritize, organize work, and complete assignments in a timely and accurate manner
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Typing speed of 40 to 45 wpm (45 to 50 wpm preferred)
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Demonstrated ability to handle multiple tasks frequently and with short timelines
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Ability to work and communicate well with others
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Demonstrated customer service skills
Qualifications
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Advanced knowledge in specialized functions
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Full understanding of the Revenue Cycle
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Strong Customer Service skills
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Analytic and problem-solving skills
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Detail-oriented with a problem-solving aptitude
Requirements
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Ability to understand and analyze different bill types
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Computer competency including MS Office, Web/Vs, Emdeon and CS-Link
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Typing speed of 40 to 45 wpm (45 to 50 wpm preferred)
Benefits
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Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas