[Hiring] Revenue Cycle Manager @Apollo XCM, LLC

Role Description

Remix Medical is hiring a Revenue Cycle Manager to own our entire RCM division end-to-end from India, leading the team that works our day-to-day billing and AR. You will report to US practice leadership and be the single point of accountability for the financial health of the revenue cycle.

This is the most senior RCM seat in our India operation. You own the function: the team, the workflows, the numbers, and the relationship with US leadership. You will be measured on:

• Clean claims submitted
• Denials worked down
• AR days controlled
• Cash collected

What You’ll Own

• Division Leadership & Team Management
  • Own the entire RCM division as the in-country leader, reporting directly to US practice leadership.
  • Build, manage, and grow the RCM team: hiring, onboarding, training, coaching, and performance management.
  • Allocate workloads and queues across the team, prioritized by payer, dollar value, and timely-filing risk.
  • QA and audit the team’s work — charge entry, claims, denials, postings — and hold the bar on accuracy.
  • Create and maintain SOPs, worklist structures, and process standards across the function.
  • Serve as the escalation point for complex denials and payer issues the team cannot resolve.
• Hands-On RCM & Athenahealth
  • Stay genuinely hands-on in athenahealth (athenaOne) — step in to work charges, denials, AR, and postings directly when needed.
  • Maintain personal command of the full athena workflow — charge review, claim submission, denial management, AR follow-up, and payment posting.
  • Own athena worklists, saved searches, holds, kick reasons, and reporting at the division level.
• Reporting, Metrics & US Collaboration
  • Own division-level KPIs: clean-claim rate, denial rate, AR days, aging, net collection rate, and cash posted.
  • Deliver agile, high-frequency reporting to US leadership — daily/weekly status, AR snapshots, denial trends, and exception flags.
  • Interact frequently and directly with US practice leadership, providers, and staff as the owner of RCM performance.
  • Communicate proactively: surface risks, trends, and roadblocks before they become problems.

Qualifications

• Recent, hands-on athenahealth (athenaOne) experience — mandatory.
• Minimum 8 years of US healthcare revenue cycle experience, with at least 3 years leading or managing an RCM team.
• Proven ownership of RCM KPIs (clean-claim rate, denial rate, AR days, net collections) for US-based healthcare clients.
• Direct experience supporting US-based healthcare practices or companies.
• Strong working knowledge of the US payer landscape — Medicare, Medicaid, and major commercial payers.
• Comfort with CPT, ICD-10, HCPCS, and modifiers to the extent needed to lead RCM.
• Excellent written and spoken English.
• Strong reporting fluency: Excel (pivot tables, lookups, formulas).
• Sound judgment around HIPAA and PHI handling in a remote work environment.
• Bachelor’s degree (B.Com, B.Sc., or related field).

Requirements

• Ability to consistently work an evening IST shift with overlap into US Central Time mornings.
• Location: New Delhi (NCR) or Pune only.

Benefits

• Group health insurance for employee and family.
• Equipment allowance.
• Internet/WFH stipend.
• Performance bonus.
• Statutory benefits as per Indian labor law.
• Direct reporting line to US-based practice leadership.

How to Apply

Submit your resume along with a short note (5–7 sentences) covering:

• Your hands-on athenahealth experience — which areas, how recent — and confirm you can still work claims, denials, and AR directly.
• The size and structure of the RCM team(s) you have managed, and the US healthcare clients or practices you supported.
• The RCM KPIs you have owned and the results you drove.
• How you report to and communicate with US stakeholders, and your typical reporting cadence.
• Your current location (New Delhi/NCR or Pune) and your current/most recent CTC.

Equal Opportunity

We evaluate applicants based on qualifications, experience, and ability to perform the role, and we welcome candidates from all backgrounds.