[Hiring] Revenue Compensation Specialist @Andela

Role Description

The Revenue Compensation Specialist will serve as the end-to-end owner of our sales compensation program — from plan setup and administration in CaptivateIQ to direct engagement with the sales team on comp questions and disputes. This is a highly visible, rep-facing role that will sit at the intersection of Finance, Sales, and RevOps, with accountability for the accuracy, timeliness, and transparency of our monthly commission cycle.

This role is a critical investment in how we run compensation at scale. Today, administrative comp responsibilities are fragmented across multiple team members. The Senior Commissions Specialist will consolidate that ownership and free our Salesforce Architect to focus on strategic comp plan design and systems work. The ideal candidate is analytically rigorous, deeply organized, and thrives in a high-trust, rep-facing environment where precision and communication quality both matter.

Exceptional Leadership

• Low ego, low drama: You share credit, take blame. You like being wrong because it means someone else had a better idea.
• One team mentality: You break silos. You put the company and mission first above your team alone. You roll up your sleeves when it matters.
• Great listener, hungry for feedback: You’re always seeking to improve our product, our business, and yourself. You solicit diverse opinions and deeply listen.
• Owner, not renter: You see a problem and fix it - or find someone who will. The buck stops with you.
• Business problem solver: You’re not just a functional expert. You consistently get praised for approaching your work through the lens of solving real business problems.
• Trust Builder: You have a track record of earning trust with senior executives, local stakeholders, and partners — the kind that takes time to build and compounds over years.
• Thrives In Ambiguity: You're energized by building something that doesn't fully exist yet. You create structure where there isn't any, and you stay confident and resourceful when the path isn't clear.

Key Responsibilities

• Own end-to-end plan setup, maintenance, and payout validation in CaptivateIQ across all quota-carrying roles.
• Serve as the primary point of contact for rep-facing compensation questions, disputes, and escalations — no middlemen.
• Maintain and govern the compensation data record: start dates, ramp schedules, OTE and quota assignments, and plan versioning.
• Distribute, track, and archive pay plan acknowledgment forms in partnership with People Ops and Sales leadership.
• Manage account assignment and goaling data, ensuring alignment between CRM data and commission calculations.
• Lead the monthly commission calculation cycle, ensuring all payouts are accurate, documented, and delivered on time.
• Reconcile commission outputs against CRM data, flagging and resolving discrepancies before payout.
• Prepare commission accrual inputs in partnership with Finance for month-end close.
• Maintain a clean audit trail for all comp calculations, adjustments, and communications.
• Partner closely with our Salesforce Architect on comp plan design, modeling, and system-level changes — taking administrative ownership so he can focus on strategy.
• Work with Sales leadership to communicate plan changes, quota adjustments, and program updates clearly and proactively.
• Collaborate with Finance on comp expense forecasting, accruals, and budget vs. actuals analysis.
• Support the People Ops team with new hire onboarding from a compensation perspective: plan communication, documentation, and system setup.
• Identify and implement improvements to the commission calculation and communication workflow to reduce manual effort and error risk.
• Maintain and evolve our compensation documentation library, including plan documents, FAQs, and admin SOPs.
• Participate in CaptivateIQ system upgrades, new plan launches, and automation initiatives.

Qualifications

• 3–5+ years of experience in sales compensation, commissions administration, or revenue operations.
• Hands-on experience with CaptivateIQ or a comparable commissions platform (Xactly, Spiff, Varicent, etc.).
• Strong command of Salesforce — able to pull, validate, and interpret CRM data independently.
• Highly proficient in Excel/Google Sheets; comfort with large data sets and reconciliation work.
• Exceptional attention to detail — you catch errors before they become problems.
• Strong written and verbal communication skills with demonstrated ability to explain complex comp mechanics clearly to reps.
• Experience working cross-functionally with Finance and Sales leadership.
• Prior experience in a SaaS, technology, or high-growth environment preferred.
• Familiarity with compensation plan design and ASC 606/rev rec principles a plus.